Product Manager, Portfolio Architect **POSITION PROFILE** **Position Overview** The role is responsible for establishing and managing the portfolio architecture direction and standards for Ricoh’s Key Areas of Focus. This position supports the evolution of the Ricoh US Portfolio by collaborating with strategy managers across industry verticals and core business domains. The role ensures alignment between business strategies and technology architecture, translating business requirements into actionable plans for technical development teams. It also champions the use of technology to modernize service delivery models and transform traditional services. **Key Responsibilities** + Define and manage portfolio architecture direction and standards. + Collaborate with strategy managers to align technology architecture with business strategies. + Translate business requirements into technical specifications for development teams. + Champion technology adoption to modernize and optimize service delivery models. + Research emerging technologies and assess their application within Ricoh’s portfolio. + Develop multi-year technology roadmaps and identify strategic vendor partnerships. + Communicate technical vision and roadmaps to senior leadership, customers, and vendors. + Participate in strategic vendor evaluations and marketing activation processes. + Ensure service delivery models reflect targeted optimizations. + Collaborate with UX/UI designers to develop application mockups. + Conduct user acceptance testing and ensure solutions meet business needs. + Stay current on process and software enhancements to drive automation and modernization. + Lead cross-functional initiatives and manage required resources. + Create and execute communication plans regarding service direction and standards. + Perform other duties as assigned. **Preferred Experience** Candidates with experience in the following areas will have a distinct advantage: + **SaaS-Based Applications** : Product management experience with SaaS platforms. + **Inbound Package & Mail Logistics** : Optimization of enterprise inbound logistics. + **Outbound Copy/Print Centers** : Knowledge of production workflows in print centers. + **Web-to-Print Platforms** : Expertise in streamlining print production and enhancing customer experience. **Qualifications** + Bachelor’s degree or equivalent experience. + 10+ years of experience delivering technology solutions, preferably in emerging IT services. + 5+ years of experience in business analysis or a related field. + Proven experience leading large, complex development projects in a matrixed organization. + Experience in organizational change management and executive-level presentations. **Skills and Competencies** + Strong cross-functional relationship-building skills. + Ability to translate business needs into technical requirements. + Excellent written and verbal communication skills. + Passion for continuous improvement and professional development. + Ability to motivate and mentor teams. + Strong analytical and decision-making skills. + Comfortable interacting with senior executives on strategic initiatives. **Working Conditions** + Office environment with standard lighting, ventilation, and noise levels. + Primarily sedentary work with occasional walking, standing, and light lifting (under 10 lbs). + Moderate dexterity required for computer and office equipment use. + Moderate regional and national travel required. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.