**Product Manager, Portfolio Architect** **POSITION PROFILE** **Position Overview** This role is responsible for establishing and managing the portfolio architecture direction and standards for Ricoh’s Key Areas of Focus. It supports the evolution of the Ricoh US Portfolio by working with strategy managers across industry verticals and core business domains to apply technology architecture standards and define specific technology and business strategies. The role also translates business requirements into actionable plans for technical development teams and champions the use of technology to modernize service delivery models. The position involves researching emerging technology trends, evaluating their relevance to Ricoh’s portfolio, and integrating them into multi-year roadmaps. It also includes fostering strategic vendor partnerships and clearly communicating technical vision and roadmaps to senior leaders, customers, and partners. **Job Duties and Responsibilities** + Evaluate business processes, anticipate requirements, identify areas for improvement, and contribute to strategic service development. + Lead ongoing reviews of business processes and develop optimization strategies. + Perform requirements analysis and effectively document and communicate findings. + Communicate insights and plans to cross-functional teams and management. + Translate business requirements into technical specifications for development teams. + Ensure solutions align with business needs and requirements. + Collaborate with UX/UI designers to create mockups of customer experiences. + Conduct user acceptance testing. + Stay current on process and software enhancements to drive automation and modernization. + Ensure service delivery models reflect targeted optimizations through new technologies. + Work closely with execution leaders to ensure solution synergies. + Participate in vendor technology evaluations and roadmap assessments. + Contribute to strategic vendor evaluations to deliver customer value. + Develop and execute communication plans regarding service direction, standards, and roadmaps. + Identify and manage resources for successful execution of cross-functional initiatives. + Participate in Marketing Activation Processes (MAP) to refine and accelerate go-to-market strategies. + Perform other duties as assigned. **Qualifications** + Bachelor’s degree or equivalent experience. + 10+ years of experience developing and delivering technology solutions, preferably in emerging IT services. + Minimum of 5 years of experience in business analysis or a related field. + Proven experience leading large, complex development projects in a matrixed organization. + Experience in organizational change management and executive-level presentations. **Knowledge, Skills, and Abilities** + Strong ability to build cross-functional relationships at all levels. + Experience working with both internal and external customers. + Skilled in translating business requirements into technical solutions. + Excellent written and verbal communication skills. + Passion for business and process improvement, with a commitment to continuous learning. + Ability to motivate teams and foster a positive work environment. + Strong analytical skills and sound judgment in decision-making. + Ability to identify market trends and maintain positive employee and customer relations. + Comfortable interacting with senior executives on strategic initiatives. **Working Conditions and Physical Demands** + Typical office environment with standard lighting, ventilation, and noise levels. + Work involves interpreting and applying complex data and instructions. + Minimal physical effort required; primarily sedentary with occasional walking, standing, and light lifting (under 10 lbs). + Moderate dexterity required for regular use of office tools and equipment. + Moderate regional and national travel required. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.