US Field Non-Sales (Remote Workforce), USA
13 days ago
Product Manager, Digital Consumer
Join ResMed’s Digital Pathway Team – Powering the Future of Sleep Health

ResMed’s Digital Pathway Team is redefining how sleep care is delivered, making it more connected, continuous, and personalized. We’re building intelligent care journeys that guide people from risk identification and diagnosis to therapy onboarding, long-term adherence, and treatment evolution. Our digital platforms and partner integrations empower patients, streamline clinical workflows, and create scalable solutions for providers, payers, and employers alike.

We believe that sleep care shouldn’t stop at diagnosis or device delivery. The Digital Pathway Team exists to close the gaps in care and support the full patient journey. By blending clinical insights, behavioral science, and a growing ecosystem of partners, we’re enabling ResMed to shift from a product company to a lifelong care enabler.

The Challenge & Opportunity

Millions of patients are compliant with their PAP therapy and after years of usage, often need a replacement device. But today’s process for device renewal is complex, opaque, and filled with friction. Patients are often unaware of their eligibility, and providers and DMEs lack efficient tools to manage demand or deliver a seamless experience.

At the same time, ResMed is uniquely positioned to lead a broader ecosystem of upstream and downstream partners to expand and enrich its care pathways, from referrals and diagnostics to remote monitoring, weight management, and coaching services.

This role combines the clarity of a defined product mission (RePAP) with the flexibility and ambition of a platform growth role, anchored in patient needs, commercial strategy, and partnership innovation.

Your Role:

As Product Manager – RePAP & Ecosystem Partnerships, you will:

Own the product strategy, roadmap, and performance of the RePAP digital pathway, serving patients eligible to renew their PAP device after 5+ years of therapy.Lead cross-functional execution to build a seamless, compliant, and scalable experience for patients, DMEs, and providers.Develop and integrate a network of upstream partnerships (e.g., diagnostics, screening platforms, employer programs) and downstream partnerships (e.g., lifestyle support, remote monitoring, virtual care) that expand the reach and value of ResMed’s sleep health offerings.Support commercialization efforts across payer, employer, and provider channels by helping design and deliver configurable solutions powered by the RePAP and Pathway ecosystem.

Key Responsibilities:

Product Management – RePAP Pathway

Own and evolve the end-to-end RePAP product roadmap and customer journey.Collaborate with engineering, CX, data science, legal, and clinical teams to deliver compliant, scalable, and user-friendly digital workflows.Develop robust eligibility and intake logic based on payer, geography, and clinical rules.Define and measure KPIs: eligibility conversion rate, device reorder completion, patient NPS, and time-to-replacement.

Ecosystem Strategy & Partnerships

Identify and prioritize strategic partners that support the sleep therapy lifecycle, both before and after the point of RePAP.Lead integration planning and execution with partner platforms (APIs, data sharing, operational handoffs).Structure scalable partnership models that drive patient engagement, adherence, and partner success.Collaborate with Business Development and Commercial teams to validate fit, pilot, and operationalize integrations.

Commercial Enablement & Cross-Segment Collaboration

Partner with commercial, payer, and DME teams to ensure RePAP workflows align with operational needs and growth goals.Support go-to-market planning, solution packaging, and field enablement materials.Gather and synthesize market feedback to inform prioritization and iteration.

What We are Looking For:

We’re looking for a strategic, systems-oriented product leader who thrives at the intersection of digital innovation, care delivery, and partnership development. The ideal candidate brings a builder’s mindset and a track record of translating ambiguity into actionable roadmaps and scalable solutions.

You’re a great fit for this role if you:

Have strong product management fundamentals and know how to take a digital product from concept to scale, with users, data, and business value in mind.Are excited to work across internal teams and external partners to deliver seamless patient experiences that bridge technology, clinical workflows, and business operations.Can navigate complexity across payer rules, DME operations, and patient needs, simplifying where possible, structuring where necessary.Think in systems: you understand how people, platforms, policies, and processes all fit together, and you design with the full picture and future impact in mind.Thrive in a mission-driven environment and bring curiosity, creativity, and empathy to solving high-impact healthcare problems.Are energized by growth: launching new solutions, experimenting with partnerships, measuring impact, and continuously improving.

Minimum Qualifications5+ years in product management, digital health strategy, or ecosystem/partnership development.Experience launching digital healthcare products or services, especially in complex B2B2C or regulated environments.Strong ability to collaborate cross-functionally with engineering, legal, business, and operations teams.Comfort managing multiple projects with competing priorities and diverse stakeholder needs.

Preferred QualificationsExperience in health-tech, med device ecosystems, payer-provider networks, or chronic care models.Familiarity with DME operations, reimbursement cycles, or digital integration with care delivery platforms.Previous experience structuring and launching partnerships (technology, clinical services, or commercial).

Why Join ResMed’s Digital Pathway Team?

This role isn’t just about managing a product, it’s about shaping the future of patient-centered, digitally delivered care. You’ll work on a team that’s mission-driven, nimble, and empowered to build the next generation of healthcare infrastructure, one that doesn’t just react to patient needs, but anticipates them.

If you're ready to lead at the intersection of product innovation, commercial strategy, and ecosystem thinking, we’d love to meet you.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package:  comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. ​

Base Pay Range for this position: ​

$140,000 - $175,000 - $210,000​

  ​

For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills. 

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

 

Por favor confirme su dirección de correo electrónico: Send Email