Tokyo, JPN
16 days ago
Product Manager, Delivery Experience, JP Supply Chain & Ops
Description At Amazon, we are working to be the most customer-centric company on earth. The goal of Japan Books Supply Chain team is to exceed the expectations of our customers by ensuring we have the right product at the right time and at the right place, to ensure the best in class delivery experience. To meet this goal, Amazon is continually striving to innovate and provide best in class Supply Chain experience through the introduction of pioneering new products and services. About Books organization Would you like to work in one of the fastest growing and most innovative businesses at Amazon? Japan Books industry faces challenges and classic transformation playbook won’t suffice. To unlock opportunities, holistic approach is required and there are abundant opportunities to make improvements for our customers, especially leveraging new services and cutting-edge technologies to automate multiple aspects of supply chain. Key job responsibilities We are seeking a dynamic and organized self-starter to join as a Senior Manager to join our team. You will work on creating products and implementation of programs from ground up while taking a customer backwards approach. This unique role will focus on solutions to unlock value propositions for our customers leveraging Japan Consumer Innovation and Supply Chain technology teams. This includes but doesn’t limit to programs related to delivery experience and cost to serve, improving demand consolidation, shipment experience and inventory placement to shorten distance of our inventory to customers. This is a Senior Role with a complex range of programs and projects active simultaneously. The role also carries a lot of ambiguity and you should be able to prioritize and deliver programs in a constraint environment. Key responsibilities include: - Work backward from customer’s needs/pain points and translate them into business requirements - Prioritize needs, and manage milestones and overall roadmap. Create buy-in for the vision both internally and with key external partners - Define and deliver important programs with broad cross-functional and cross-organizational business impact - Lead the design of the solution, implementation, and delivery of a highly complicated cross-functional project - Bring strong, data-driven business and strategic judgment to decisions - Invent, evolve, improve, and simplify processes and technology requirements (when appropriate). - Approach complex business problems, aligning divergent stakeholder teams to a common plan - Be accountable in business performance reviews with senior leaders to identify and deliver necessary Basic Qualifications - 2+ years of product management experience - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services Preferred Qualifications - Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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