Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and long-term growth potential.
The Amazon Freight Partner team is seeking candidates with entrepreneurial spirit who are quick learners and comfortable operating in a fast-paced environment.

We are looking for a Product Manager to shape the future of Partner Engagement at Amazon Freight Partner Program by leading strategic initiatives that strengthen partnerships across the program.

Success in this role requires executing our Partner Engagement product roadmap, and keeping senior leadership informed of progress. This role combines strategic thinking with hands-on execution to improve how we engage with our partners, with direct impact on partner success through the coordination of complex initiatives across multiple teams and organizations. You will work cross functionally to gain a global vision on how we operate today and how we can improve the way we operate, leveraging on data and existing or new technology products, innovating and detecting synergies and ways AFP can benefit from solutions already existing within other organizations and partners. You will also have an overview on existing metrics, aligning and enabling one source of information, establishing proper governance mechanisms and deep dives to understand major influencing factors. This role offers an opportunity to make business-critical decisions that will enhance operational performance, to transform the current transportation environment while influencing Senior Leadership on the direction for the Middle Mile business.

You will work in a cross functional environment with Operations, Program Development, Global Tech, Finance, Legal, Marketing, Operations, Carrier management, Network planning teams, and other organizations within Surface Transportations, to develop initiatives that will step change the way we operate. We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of the organization on a global scale.


Key job responsibilities
•Identify and analyze data to isolate issues, develop solutions and prioritize opportunities for AFP Partner experience improvements.
•Design, implement and monitor metrics to track the progress and growth of our operations and programs, and to highlight issues on a timely basis, with proper governance mechanisms.
•Align and collaborate internally and cross organization, to enable one source of information, performing in depth analysis where needed to understand major influencing factors.
•Gain global domain expertise and assess on the technology roadmap needed working closely with our tech partners and cross functionally within AFP, detecting common pain points, synergies across the org and value adding initiatives.
•Leverage data to drive decision-making, analyzing feedback and results to improve transparency on what our key input metrics are.
•Align with stakeholders data driven action plan to strengthen partner experience and close the loop with partners timely.
• Create, maintain and disseminate project information to stakeholders and senior management.
•Look for ways to standardize tools, processes and mechanisms at scale.
•Develop and drive structured weekly, monthly, and quarterly business review mechanisms for the team.


A day in the life



About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority, and we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.