San Jose, CA, 95115, USA
1 day ago
Product Management Specialist, LCMS
**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** **Product Management Specialist, LCMS** **R-01316311** **As a member of the Mass Spectrometry (MS) product management team, you will lead product strategy and drive market adoption of MS platforms by developing targeted applications, leading customer evaluations, encouraging strategic research collaborations and providing cross-functional support from product launch through post-purchase engagement.** **The Product Specialist for MS Technologies is driving successful customer adoption by leading instrument demonstrations, generating proof-of-concept data and managing installations. This role includes providing on-site support, guiding experimental design and method development and ensuring onboarding! Additionally, the specialist monitors ongoing instrument performance and serves as a key point of contact for post-purchase support, working closely with Service, Support, and Commercial teams to ensure long-term customer satisfaction and success.** **A Day in the Life:** **Collaborate with the Commercial team to find opportunities and support discussions for potential purchases.** **Lead instrument demonstrations and generate proof-of-concept data to highlight product capabilities.** **Define and align installation plans and expectations with key partners.** **Coordinate timely instrument delivery and provide hands-on support to ensure a smooth customer onboarding experience.** **Assist with data interpretation.** **Serve as the primary post-purchase contact, collaborating and driving customer success.** **Contribute to the identification and definition of new features or products within the LSMS business.** **Partner with the product manager to develop key applications that support strategic and tactical marketing initiatives.** **Support marketing programs by preparing materials for new product introductions, including sales presentations, research articles, application notes, and other collateral.** **Collaborate with Vertical Marketing, Product Marketing, and R&D teams to align product strategies with market needs.** **Provide input for the development of MarCom materials to promote products, capabilities and comprehensive solutions.** **Education:** **BSc/MS degree in science (chemistry, biology, or equivalent).** **Ph.D. degree is preferred. Marketing education or experience is highly desirable.** **Experience:** **Minimum 5 years of hands-on experience operating and maintaining LC/MS instrumentation is required.** **Knowledge, Skills, Abilities:** **Expertise in chromatographic and mass spectrometry techniques within the OMICS field is required; additional experience with applications in the Applied Markets or Pharma/Biopharma is a strong advantage.** **High level of engagement with customers to understand and discuss product usage.** **Strong oral and written communication skills, along with excellent interpersonal and relationship-building abilities, with a customer-centric approach.** **Comfortable working within a cross-functional, distributed, international team.** **Confirmed ability to work in a flexible environment.** **Previous records of scientific publications is a key strength.** **Required - Ability to travel over 50% including internationally.** **Compensation and Benefits** The salary range estimated for this position based in California is $90,900.00–$136,350.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: + A choice of national medical and dental plans, and a national vision plan, including health incentive programs + Employee assistance and family support programs, including commuter benefits and tuition reimbursement + At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy + Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan + Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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