We are looking for a data-driven and consumer-oriented Product Management Specialist to drive user engagement and growth across our portfolio of smart home apps and services. This role sits at the intersection of smart home and IoT product, marketing, and data—focusing on turning user insights into compelling experiences that increase engagement, retention, and customer lifetime value. 

You’ll work closely with cross-functional teams including engineering, marketing, design, customer support, and analytics to optimize the customer journey. From in-app messaging and activation tactics to feature prioritization and demand response enrollment, you'll help shape a seamless and personalized user experience that delivers value and drives business outcomes. 

 

Job Duties 

Partner with Senior Product Managers to define and prioritize growth- and engagement-focused product features  Leverage data platforms (like Amplitude) to understand user behavior and identify friction points in the customer journey  Design and execute A/B tests and in-app experiments to continuously optimize engagement and retention  Translate insights from user behavior, marketing analytics, and customer feedback into actionable product improvements  Collaborate with channel marketing, category, engineering, sales, and finance to execute initiatives that span the full customer lifecycle  Work across legacy and current mobile apps to drive cohesive and connected app experiences  Contribute to personalized user journeys using lifecycle marketing tools and strategies  Help scale our demand response program through innovative in-app messaging and activation techniques  Support creation and execution of tactical product roadmaps focused on growth metrics like monthly active users, churn, and feature adoption 

 

You Must Have 

2+ years of experience in Product Management, Marketing, Engineering, or related field  Demonstrated experience managing or improving customer journeys, especially in B2C environments  Curiosity, energy, and a growth mindset with a desire to iterate and optimize based on performance data  Ability to travel up to 20% of the time 

 

We Value 

Comfort with using digital tools and platforms to analyze user engagement and behavior  Familiarity with mobile app environments and strategies for user acquisition, activation, and retention  Learning from you and your experiences   Demonstrated success in a diverse, distributed team where personal commitment, cooperation, and open communication are essential  Work well with others and inspire trust and open communication, and have excellent communication skills  Experience collaborating in a fast-paced, cross-functional team with ambiguity and change  Understanding of lifecycle marketing, demand response, or in-app user engagement strategies  A consumer-first mindset that balances empathy, data, and business outcomes  Clear communication and an ability to influence without authority across diverse stakeholders 

 

What’s in It for You 

The opportunity to help shape the future of smart home apps by making them more personalized, engaging, and impactful  A collaborative, supportive environment that values learning and innovation  Benefits – Resideo provides comprehensive benefits, including life and health insurance, a life assistance program, accidental death and dismemberment insurance, disability insurance, retirement plans, vacation & holidays 

 

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