About this role:

Gartner’s core asset is its people. Our people develop insights, share advice, and create experiences that help our clients be more successful. The HR Strategy & Operations team within Gartner derives actionable insights from workforce data to recommend and implement better ways of attracting, developing, and retaining Gartner associates to drive growth, higher sales, more productivity, and better client experiences. We drive impact on Gartner’s Mission Critical Priorities by leveraging state of the art technology, analytics, and processes.

The HR Systems Product Lead provides operational leadership and excellence in execution.  This role sits within the HR Systems organization and requires a leader with a strong customer orientation, understanding of Human Resources business processes and expert technical knowledge of Workday HCM, specifically in the areas of Recruiting, Onboarding and Talent and Performance modules.  This role acts as the Product owner for these technologies. A successful candidate must provide line of sight into HR Systems teamwork, estimate the delivery of issue fixes and product enhancements and support the team to these deadlines while providing strong communication to the business. 

What you will do:

Evolve the HCM, Recruiting and Talent and Performance technology portfolio and roadmap in partnership with HR Systems leadership, our HR business owners, and other stakeholders across the businessMaintain relationships and lead meetings with key business partners to ensure visibility and partnerships for issue resolution and enhancementsDrive and maintain the Workday Recruiting, and Talent and Performance capabilities within our HR Systems teamOwn and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality managementDrive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testingSupport operational excellence in our existing systems of record, continuously evolving processes, managing the Adoption Roadmap, ensuring the priority resolution of issues and application of project management principles for longer term initiativesManage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutionsSupport Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testingConfigure, test and process mass data loads via the Enterprise Interface Builder (EIB)Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environmentExecute quality assurance efforts to ensure the accuracy of data and informationParticipate in and lead requirements gathering sessions with functional subject matter experts, IT and usersSupport broader HR Systems HCM team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts

What you will need:

Bachelor’s Degree in Computer Science, Information Systems or related field preferredMinimum 2 years of experience configuring and managing Workday HCM, including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, data auditingAnnual benefits and compensation cycle management is a plus (i.e., Open Enrollment and Annual Merit Compensation Review)Knowledge of HR business processesStrong Microsoft Excel skillsSome experience developing reports and calculated fields in Workday preferredStrong service orientation with a high sense of ownership and accountabilityProven ability to work independently and as part of a teamStrong analytical, troubleshooting and problem-solving abilitiesStrong work ethic and motivated to achieve goals and exceed expectationsExceptional time management skills and an ability to handle multiple assignments and meet deadlinesA ‘systems’ thinker with a process orientation and significant attention to detailSuperior interpersonal, written and oral communication skillsHigh level of executive presenceChange management experience preferred

Who you are:

Ability to multi-taskAbility to work at a fast pace with shifting prioritiesStrong research and troubleshooting skillsSelf-starter with superior drive and initiativeAbility to adapt to changeContinually looks to share and improve working practice in the teamPositive, client-focused mindsetExcellent level of detail

What you will get:

Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching more!Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:100887

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