ADP is hiring a Product Enablement Manager (Mobile, Self-Service & Generative AI)

Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?  Do you want to continuously learn through ongoing training, development, and mentorship opportunities?  Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?  

Well, this may be the role for you. Ready to make your mark?

We are seeking a strategic and forward-thinking Product Enablement Manager to lead enablement for ADP Canada’s Mobile, Self-Service, and Generative AI portfolio. In this individual contributor role, you will operate at the intersection of product, operations, marketing, sales, support, and client success—translating innovation into market-ready solutions that enhance user experience and reduce complexity.

You will serve as the business voice for these critical capabilities, influencing product strategy and driving enablement approaches that improve both client and associate experiences. Your ability to shape compelling narratives and drive organizational readiness will be key to delivering impact.

Reporting to the Director Product Enablement, the Product Enablement Manager is a key team member in leading ADP’s Business Transformation, with accountability for delivering on Product Enablement initiatives within ADP Canada.

Your primary stakeholders along with Canada’s senior Sales leaders will be our Segment General Managers (Small Business Services and/or Major & National Account Services).  Your critical role is the single point of contact between our Global Product & Technology teams and the business.

 

ESSENTIAL RESPONSIBILITIES

 

Generative AI Strategy & Enablement

Develop a deep understanding of ADP’s global Generative AI capabilities and evaluate their relevance for the Canadian market. Influence global product and technology teams to prioritize and deliver high-value Gen AI features in Canada. Design enablement strategies and communications that make complex AI capabilities simple, accessible, and exciting for clients and internal teams.

Mobile & Self-Service Portfolio

Build expertise in existing mobile and self-service offerings and identify feature gaps versus the U.S. portfolio. Partner with product teams to prioritize enhancements that improve client self-service, user experience, and adoption. Develop and execute strategies to increase mobile usage and drive digital engagement while reducing operational complexity.

Product Readiness & Communication

Stay informed on feature development, creating engaging release notes, launch communications, and adoption materials for internal and external stakeholders. Define support models, engagement strategies, and transition plans that drive smooth rollout and adoption. Craft high-impact PowerPoint decks, executive presentations, and business cases to communicate product value and strategy. Translate technical concepts into clear, compelling narratives tailored to business and client audiences.

Stakeholder Engagement & Influence

Act as the central point of contact between business teams and Global Product and Technology. Build strong partnerships with U.S. peers to align on roadmaps and leverage best practices. Use data and insights to advocate for enhancements that deliver measurable improvements to clients and associate experience.

TO SUCCEED IN THIS ROLE: Requirements

8-10 years of experience in product enablement, product management, digital transformation, or strategy consulting, ideally in SaaS or enterprise tech. Strong understanding of mobile UX, self-service platforms, and familiarity with emerging AI technologies. Exceptional storytelling, presentation, and written communication skills to explain complex topics and generate excitement. Proven ability to influence product strategy and drive cross-functional alignment without direct authority. Business acumen to assess product impacts and advocate for enhancements that simplify and improve experiences. Proficiency in Microsoft Office (PowerPoint, Excel, Word, Visio), Jira, Confluence, and SharePoint.

Bonus points for these: Preferred Qualifications

Bachelor’s degree in Business, Technology, or Communications; MBA or equivalent experience preferred. Management Consulting experience or equivalent operational role at a large tech organization (Oracle, Amazon, Cisco, RBC, Manulife, etc…).

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.   Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner. Innovate. Problem-solve. Shape the future of work with people you like. Balance work and personal time. Flexibility to integrate work more easily in your everyday life. Go Global. With operations around the world, exciting new networking opportunities abound. Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.  

What are you waiting for?  Apply today!

Jobs.adp.ca

 

 

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Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $88,000.00 - $195,400.00 / Year*

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.