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An opportunity has arisen for a Product Development Manager to join our PRIME Product team. The team is responsible for the Card Management Platform that TSYS is providing to licensing and processing clients around the world. Our clients are tier 1 banks in Europe, Latin America, Middle East and Asia.

TSYS, a Global Payments company, is the world-leading issuer processing service provider, processing over 32 billion card transactions for 816 million accounts, on our TSYS consumer and commercial issuer processing.

Key responsibilities include:

Managing the process from product development to product launch, ensuring execution is in line with the agreed project plan, for small or moderately complex new product initiatives or existing product initiatives.

Owning, managing, and communicating a product roadmap, including collaborating with delivery, sales, and relationship management teams to determine features prioritization, development, and ongoing costs of delivery, and market positioning. Manages the details of product backlog and ensures continual enhancements to existing products.

For assigned products, develops the "go to market packaging" for existing products or smaller product initiatives and supports the "go to market" strategy on the new or more complex product initiatives. Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition. Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral.

Developing business cases requiring minimal analytical skills for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition.

Maintaining knowledge of new trends and products within assigned areas.

Participating in product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions. Documenting the requirements agreed in a format suitable for consumption by all audiences, including interactive review and feedback from clients and internal parties.

For assigned products, supports the collaboration with technology architects and development team to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and the business unit strategy. Completes required documentation and provides design direction, testing support, and general assistance to the development team, as needed, during the execution phase of product development consisting of moderate complexities and scopes.

Responsible for delivering tools for automating new institution onboarding on the TSYS platforms, by analyzing all the enhancements introduced on the platform. Collaborating with the technical and business teams to ensure the automation works seamlessly.

Supporting the sales teams on new opportunities and participating in meetings as required. Participating in client meetings to provide updates on the product roadmap and discuss with the client potential opportunities.

Essential requirements:

Bachelor's Degree, preferably in Business or Computer Science

Typically minimum 6 years relevant experience in similar business product roles and/or external customer/market experience

Experience in a software development environment. Preferably software or IT background. Direct experience with doing software development, testing and/or business analysis.

Experience with Agile software products and delivery methodology.

Extensive experience with MS Excel/Google sheets.

Ability to communicate clearly and concisely and to interact with both Business and IT partners.

Must be a team player with excellent interpersonal and relationship skills.

Excellent spoken and written English communication skills.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

Private medical insurance for you and your family, non-contributory, in and out patient cover

A well-established, strong provident fund

Life insurance (3x base salary)

21 days’ holiday increasing with length of service, plus 14 public / bank holidays

Flexible working (hybrid model – part from home, part from office)

Wellbeing initiatives with access to support services

On-site subsidized canteen

Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room

Store discounts

Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.