At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

The Product Design Analyst is responsible for ensuring the successful realization of technical product initiatives across Elavon’s Solutions Consulting organization.

As an individual contributor in a newly created role, we are looking for a pioneering, meticulous teammate who can pair business acumen with technology mastery to drive measurable solution progression, feature delivery, and procedural optimization in a fast-paced, demanding environment.

The ideal candidate brings extensive, demonstrable, hands-on proficiency across business, product, and technology disciplines balanced with tenacious customer advocacy, all of which will be required to meet the expectations of a high-profile team delivering market-leading solutions. You will be tasked with:

working directly with the product and technology leads as well as peers and stakeholders across the entire organization to ensure peerless delivery of high visibility initiatives.  

writes effective user stories 

applying an open mind / ability to consider different perspectives and possibilities 

critical thinking in addition to pattern identification and information assessment(s) 

quickly grasping emerging technology, products, and solutions 

having a bias for urgency, automation, and data validated outcomes 

defining appropriate metrics and best practices to ensure goals and SLA’s are exceeded 

monitoring and continually improves technology investment ROI, processes, communication, and automation to ensure speed to revenue 

developing scalable strategies capable of maintaining support levels during growth    

Ideal application/tool proficiency  

Jira (write effective user stories and test scenarios, collaboratively manage workflow…) 

Figma (screen designs, UI/UX design concepts…) 

CSS and HTML  

Excel (advanced formulas, macros...) 

PowerPoint (informative, compelling content + ability to visually communicate…) 

Visual Studio or comparable IDE 

What will set you apart 

quick study and self-starter who exceeds goals with minimal supervision 

customer focused mindset 

excels within highly matrixed environment amongst competing stakeholders 

relentless desire to improve  

ability to simplify the complex

This is a growth position: the candidate will be expected to rapidly emerge as a subject matter expert and grow into a champion for team initiatives and solutions.

Basic Qualifications:

- Bachelor's degree, or equivalent work experience
- Eight to ten years of professional experience

Preferred Skills/Experience: 

Computer Science degree or equivalent experience 

RESTful API development and/or integration 

Direct data analysis (SQL, R/Python…) 

Hands-on coding experience in one or more contemporary languages  

Demonstrative experience one or more software development frameworks  

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.