**PRODUCT DEMONSTRATOR & SERVICE SUPPORT TECHNICIAN - SINGAPORE** **--** **-** **Come make the world and accelerate your success.** It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. **The Job:** As a **Product Demonstrator & Service Support Technician** , you’ll be responsible for product demonstrations & roadshows, supporting post-sales telephone technical support to customer, post-sales in-house repair and analysis for Stanley Black and Decker products, and for provide failure analysis to walk-in customers and trains customer on prevention maintenance. **You’ll get to** : + Support Sales in customer site demonstrations. + Support Technical Sales Specialists (especially those who are new into their role ie.1st 6 months) in customer site demonstrations. + Participate in and support the local sales team in roadshows. This will include: Proactive demonstration on the use and operations of our tools (ie. showing how our tools could be used and the relevant unique selling points of the tools displayed during roadshows)Promotion of Service Plus programs for Service during roadshows + Support setting up of respective site requirements / collaterals / tools pre-event. + Work with distributors/dealers on site-specific event requirements. + Provide technical advice and support to customers on usage of power tools and hand tools. + Repair of power tools and hand tools. + Provide documentation of symptoms and failures of equipment. + Support admin tasks not limited to raising job cards, invoices, quotations and handling spare part inventory. + Identify, resolve and escalate technical and quality problem for resolution. + Perform ad-hoc work task that assigned by superior. **The Person:** You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: Education: Minimum Diploma in related technical field. Experience: At least 3-year hands-on experience in service and repair functions for equipment. Skills / Personalities: + Good communication skills. + Self-motivated, able to work independently and a good team player with strong sense of responsibilities. + Familiar with MS Office applications + Valid driver's license with a clean driving record. + Good knowledge of traffic laws and road safety regulations. + Ability to work flexible hours, including weekends and overtime if required. + Strong sense of responsibility and punctuality. **And more:** We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: + **Grow** : Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. + **Learn** : Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. + **Belong** : Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion. + **Give Back** : Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! **_We Don’t Just Build The World, We Build Innovative Technology Too._** Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. **Who We Are** We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. **Global Benefits & Perks** You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. **What You’ll Also Get** Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. **Learning & Development:** Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). **Diverse & Inclusive Culture:** We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too. **Purpose-Driven Company:** You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.