Are you ready to make a difference in the world of consumer banking? Join our Chase Consumer Banking Product Team and be at the forefront of delivering innovative solutions to our valued Chase customers.  

As a Test Lead within our Deposits Product team, you'll lead a dynamic global test team, crafting and executing test strategies that ensure our products align perfectly with business requirements. Your mission? To deliver an innovative, value-driven, and seamless experience to our customers.
In this pivotal role, you'll be instrumental in identifying and mitigating risks, while collaborating closely with Product, Technology and LOB partners. This position offers you the chance to grow your knowledge, expand your experience, and grow your job satisfaction like never before.
 

Job Responsibilities:

Mentor and motivate a global testing team, providing insights and actionable growth pathways.Develop and execute efficient testing strategies aligned with product requirements, customer functionality, regulatory standards, and Chase policies.Manage complex testing initiatives, mitigate risks, and identify alternative approaches while meeting deadlines across businesses and LOBs.Lead escalation discussions with stakeholders to drive resolution.Oversee and develop logical test strategies using automation and LLM-based tools to identify risks and improve execution.Continuously evaluate and enhance the testing process for efficiency and quality.Foster effective communication and collaboration with stakeholders, business partners, developers, and project managers.

Required Qualifications, Capabilities, and Skills:

Minimum of 8+ years of experience in development, quality assurance, compliance, or related fields. Strong understanding of industry standards, consumer products, and regulatory requirements.Ability to analyze complex issues, develop risk mitigation strategies, and communicate insights to senior stakeholders.Strong knowledge of financial services products, bank policies, regulations, and industry best practices. Ability to translate business requirements into test strategies and artifacts.Proven ability to develop data-driven test strategies and risk mitigation models.Ability to collaborate, develop, communicate, and execute test plans with business partners and teams. Effective in synthesizing complex workflows for stakeholders.Exceptional ability to develop recommendations based on regulatory guidance, ensuring alignment with organizational goals and compliance.Highly organized, detail-oriented, with a track record of managing priorities and delivering results in a fast-paced environment.Strong analytical and communication skills, conveying complex information clearly to diverse audiences.Proven ability to lead teams, manage multiple test engagements, and adapt as needed.Strong project management, critical thinking, and negotiation skills.Working knowledge of JIRA and Confluence.

Preferred Qualifications, Capabilities, and Skills:

Comfortable interfacing with cross-functional teams (Controls, Audit, Legal, Risk, Compliance, Operations).Excellent interpersonal and communication skills, including negotiation, transparency, and diplomacy in sensitive situations.Proficient with Microsoft Suite, PowerPoint, Tableau, etc.BS/BA degree or equivalent experience preferred; related Test Management certifications (ISTQB, CTM, CMST, etc).Knowledge of data analytical tools like Tableau, Alteryx, or Python is a plus, along with qTest.Advanced in programming languages (e.g., JAVA, Selenium, Cucumber, Python).Experience in developing automation tools to enhance test team efficiency and quality.