Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
 As a Product Delivery Manager in the Lending product team, you will have a significant opportunity to impact the core commercial real estate business. You will collaborate with product managers, end users, designers, and developers to prioritize, develop, and implement product backlog items. Your role involves uncovering requirements, defining software behavior, and advocating for best-in-class commercial real estate software. You will facilitate operational support for product and engineering teams, lead refinement sessions, and coordinate agile development ceremonies, driving customer-focused innovation globally.

 

Job responsibilitiesLeads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordinationLeads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirementsEffectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Perform complex analysis on commercial real estate problems to identify opportunities to improve sales and overall customer experienceEstablish backlog items for new software that will in support sales leads and portfolio featuresConduct interviews and design thinking sessions with end users to understand problems and ideate on potential solutionsHelp prioritize the product backlog in conjunction with product and engineering teamsCreate mockups and wireframes as part of requirement elicitationManage multiple projects and proactively communicate issues and prioritiesCommunicate complicated problems and solutions to stakeholders, both verbally and in writingRequired qualifications, capabilities, and skillsBachelor’s degree in Computer Information Systems, Computer Science, or similar field or 5+ years relevant industry experienceAdvanced experience analyzing software problems and documenting requirement artifacts including user stories, use cases, and process flowsAdvanced experience creating mockups and wireframes with tools like Figma, Sketch, Balsamiq Mockups, or similarStrong verbal and written communication skillsStrong organizational skills, attention to detail, and experience balancing concurrent deadlinesComfortable influencing others and negotiatingComfortable working in a fast paced, highly collaborative, and dynamic environmentPreferred qualifications, capabilities, and skillsPrior experience using Atlassian tools like JIRA and ConfluenceWorking knowledge of domain modeling and/or data normalization concepts in databasesExperience in Commercial Real Estate or Lending disciplines