Product Consultant
Caterpillar, Inc.
**Career Area:**
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Small Wheel Loader (SWL) (910-938) Product Consultant supporting the North America region, you will provide product and application expertise to the global field sales rep teams and dealers to support prime product and work tool sales execution and alignment (i.e. right sizing bucket). You will also provide significant support to the Product Group and New Product Introduction (NPI) Managers during various NPI phases in terms of voice of the customer collection/communication, development of functional specifications and critical customer requirements. You will also be very engaged in competitive tests and analysis.
**Role Summary:** Responsible for applying decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, sales management process improvement, etc. You will apply your knowledge of products, technology, industry, etc., in support of Caterpillar, dealer and customer expectations and needs and contribute to strategic planning.
**What You’ll Do**
+ Support Sales Execution: Provide product and application expertise to the global field sales rep teams and dealers to support prime product and work tool sales execution, price realization and improved value proposition
+ Responsible for developing and delivering product and application training to field reps, dealers & customers
+ Identify, manage and provide reports on competitive performance studies, feature/benefit comparisons and maintenance and repair cost analysis
+ Support New SWL Product Introduction Development: Provides significant input to SWL Product Group and NPI team(s) for next generation product development activities.
+ Assist in defining and placing value on new product features, functional and technical specifications, and general product requirements
+ Provide SWL Product Group with industry-specific trends based on customers’ operational data and benchmarking
+ Respond and/or action dealer requests and product queries in a timely manner
+ Support in territory trade shows, being the face of Caterpillar representing BCP (910-938) Wheel Loaders
+ You will be responsible for arranging transportation for all SWLs in relation to Expos, Training and competitive rental machines.
+ You will manage the Wheel Loader Loan account, assuring new machines are ordered and correctly configured as well as managing the sale and disposal of existing units
**What You Have (Core Skills)**
+ **Customer Focus:** Align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Products and Services:** Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
+ **Decision Making and Critical Thinking:** Ability to accurately analyze situations and reach productive decisions based on informed judgment.
+ **Effective Communications:** Develops a cooperative work relationship with others inside the department and especially field sales organizations, dealers and customers
+ **Technical Excellence:** Able to clearly demonstrate the ability to understand and articulate technical machine performance and application knowledge that allows you to be regarded as an "expert" in product applications
+ **Value Selling:** Ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
**Top Candidates Will Also Have**
+ Bachelor’s degree
+ Job-related experience within an engineering, product group, industry, or sales support background
+ A broad knowledge and understanding of Caterpillar products, commercial strategies, dealer operations and capabilities
+ Experience interacting with Caterpillar’s dealer network either in an industry or product support capacity
**Additional Details**
+ Up to 30% travel will be expected for this role (domestic and international)
+ Domestic relocation assistance is available for this position
**Summary Pay Range:**
$110,520.00 - $165,840.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
**Posting Dates:**
May 9, 2025 - May 23, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
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