Product Analyst
PennyMac
PENNYMAC
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day
As a Product Analyst, you are a key contributor within a Scrum team, responsible for delivering quality, on-time user stories. You will gather and document requirements, actively participate in Agile ceremonies, coordinate with developers and business experts, and contribute to testing and documentation, operating with moderate independence.
The Product Analyst will:
+ Participate in and contribute to organizational analysis to identify current capabilities and opportunities for improvement
+ Interact and coordinate effectively with system developers and business subject matter experts regarding application changes, development, and deployment
+ Gather business requirements impacting technology systems and engage with technology partners to develop solutions through the technology change process
+ Writes and communicates requirements and user stories following standardized Agile framework
+ Work effectively and contribute actively within a Scrum or Kanban team
+ Create and maintain system and user documentation
+ Actively conduct and participate in Scrum ceremonies (stand-ups, sprint planning, reviews, retrospectives)
+ Coordinate and conduct functional testing and support user training efforts
+ Provide regular verbal and written status reports to management and stakeholders
+ Create workflow diagrams and technical documentation
+ Collaborate effectively with Tech Leads and UAT to define when user stories meet the definition of "done"
+ Manage communications with stakeholders and team members across functional areas to support project implementation
+ Coordinates risk assessment and uses risk assessment output to help mitigate risks to project
+ Participates in backlog grooming sessions for ongoing roadmap planning
+ Execute on test script developed in design and implementation phases
+ Perform other related duties as required and assigned
+ Demonstrate behaviors which are aligned with the organization’s desired culture and values
What You’ll Bring
+ 4 Year college degree (Bachelor) or equivalent work experience
+ 3+ years of Agile experience
+ Excellent interpersonal, verbal and written communication skills
+ Excellent organizational skills
+ Strong teamwork mentality, including mentorship of junior analysts
+ Highly proficient in the G-Suite (Docs, Sheets, Slides, etc.)
+ Experience or familiarity with marketing technology products
+ Customer data platform knowledge, including Tealium experience, a plus
+ Familiarity, experience, and/or willingness to embrace artificial intelligence tools to enhance productivity
+ Data analysis experience a plus
+ Knowledge of BI Tools a plus
+ Knowledge of JIRA, Confluence or similar tools required
+ Must be a team player with strong attention to detail, with the ability to work independently
+ Must be able to work across multiple projects at one time, and collaborate with other teams to ensure deliverables are done on time
+ Proven track record at delivering timely and accurate information in a fast-paced environment
+ Excellent critical thinking, problem solving and mathematical skills, using sound judgment
+ Financial Services and, if possible, mortgage industry experience preferred
+ Strong business acumen and ability to interface with executive management
Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
+ Comprehensive Medical, Dental, and Vision
+ Paid Time Off Programs including vacation, holidays, illness, and parental leave
+ Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
+ Retirement benefits, life insurance, 401k match, and tuition reimbursement
+ Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
To learn more about our benefits visit: https://pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
+ Lower in range - Building skills and experience in the role
+ Mid-range - Experience and skills align with proficiency in the role
+ Higher in range - Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary
$68,000 - $115,000
Work Model
OFFICE
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