As a Product Analyst, you will play a critical role in supporting the strategy, development, and optimization of our patient support offerings. You will work closely with product managers, operations, data teams, and client-facing stakeholders to analyze performance, identify opportunities, and inform product decisions with data-driven insights.

 

This role requires strong analytical skills, attention to detail, and a deep understanding of healthcare workflows and compliance standards.

Product & Portfolio Analytics Analyze product usage, operational performance, and patient outcomes across digital and service-based offerings.  Develop dashboards and reports to track KPIs such as time-to-therapy, patient retention, program adoption, and client satisfaction Market & Client Insights Support competitive analysis, market research, and client feedback synthesis to inform roadmap prioritization. Assist in preparing business cases and opportunity assessments for new features or service enhancements. Requirements & Documentation Translate business needs into clear product requirements, user stories, and process flows. Maintain product documentation, including feature specs, SOPs, and compliance checklists. Cross-Functional Collaboration Work with data science, engineering, and operations teams to validate hypotheses and support product experiments. Partner with compliance and regulatory teams to ensure data handling and reporting meet industry standards (e.g., HIPAA, 21 CFR Part 11). Performs other related duties as assigned by management.