Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Advisor III- Treasury Solutions within PNC's Treasury Management organization, you will be based in Pittsburgh, PA. Other locations will also be considered: North Carolina, Arizona, Oregon, Texas, or Seattle.

The ideal candidate for this role within the Treasury Solutions Group will be responsible for solutioning of Embedded Finance opportunities, connectivity, and integrations services in a pre-sales advisory role during the engagement of prospective PNC Treasury Management (TM) Clients. The Integrations Solutions Advisor role will execute on defining the optimal solution for delivery of TM services based on PNC’s Embedded Finance program solutions. The role requires understanding of ERPs, accounting and treasury management systems and how they integrate with PNC’s TM products. The candidate will need to serve as an integrations SME, positioning PNC’s TM omnichannel experiences including online (Web) / mobile, traditional file transmissions (unattended file delivery through various secure protocols and methods), predefined connectors, SWIFT, and APIs.

Candidates with certifications such as the Institute of Finance and Management (IOFM) Order to Cash and Procure to Pay certifications, Certified Treasury Professions (CTP) by the Association of Financial Professionals and technology certifications that represent foundational understanding of unattended connectivity (secure file transmissions, APIs, VANs) are encouraged to apply. Also, candidates with experience in financial industry software in a sales / solution engineering SME role are suitable candidates and invited to apply.

Job Duties

•  Presales advisory: After sales teams vetting and exploring solutions options with existing and prospective new customers, develop solutions based on conversations with the sales force and customers. To be successful in this client facing role, knowledge of PNC TM products and services, industry knowledge of ERP, treasury management systems, and payments applications is a core requirement.
•  Assist sales to gain customer commitment on integrations solutions using standard discovery process and documentation for turnover to sales, customers, project managers and implementations.
•  Focus and emphasis of product knowledge on the “what” - B2B payments, B2C payments, reconciliation strategies including Current Day Reporting, Previous Day Reporting and the end to end data flow between clients’ systems and PNC, Account Verifications Services for fraud mitigation, and “how” these capabilities are enabled through PNC’s TM Digital Channels capabilities.
•  Advanced knowledge of file format industry standards including but not limited to International Organization for Standardization (a/k/a International Standards Organization) 20022 (ISO 20022), American National Standards Institute (ANSI X12 used for Electronic Data Interchange (EDI)), Bank Administration Institute standards (BAI / BAI2), SWIFT Message Types, National Automated Clearing House Association (NACHA), and others.
•  Identification of non-standard products / solutions and determination on feasibility through interaction with product management. Through Voice of the Customer and industry intelligence, advise product management of potential new product capabilities through preparation of strategy presentations which define markets, product design, etc.

•  Support the proposal writing team in RFP/RFI responses for non-standard, complex integration questions to accurately reflect product and integrations capabilities.
•  Understanding of “unattended” connectivity with particular emphasis of expertise around APIs and file transmissions.

Job DescriptionConsults with the client/prospect to assess business needs and identify product/service recommendations that provide transformation across their operating cycle. Designs efficient solutions to drive client business performance by automatic processes and integrating our platforms seamlessly into their operations from concept to design to implementation.Advises Sales team in the development of significant/complex sales opportunities, including tools, resources, proposals, presentations and the closing of the opportunities. Serve as team leader for product advisors, as needed. Works with the Sales team in the qualification and prioritization of pipeline and sales opportunities targeting large and complex opportunities.Completes diagnosis of client's current business situation and related requirements through data gathering, which includes interviews, research, tools development and modeling.Uses deep knowledge of PNC capabilities and interface to consult with the client/prospect to assess complex and highest value business opportunities and develops tailored solutions that are compatible with client systems and technology environments. Serves as liaison with the Client Implementation team.Engages with internal teams including Product Client Support and Go-to-Market teams to provide the customer perspective in the design, development and management of new or existing product/solution enhancements. Serves as a subject matter expert and advocate for PNC products, both internally and externally.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsCompetitive Strategies, Competitor Analysis, Go-to-Market Strategies, New Product Development, Process Design, Product Lifecycle Management (PLM), Product Strategies, Sales Enablement, Storyboards, User Research

CompetenciesDecision Making and Critical Thinking, Effective Communications, Financial Services Industry, Influencing, Knowledge Of Product Line, Sales Closing and Agreements, Sales Proposals and Presentations, Sales Scoping and Qualification, Solutions Development, Value Selling

Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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