ABOUT EVERNORTH: 

Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t. 

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Procurement Operations Senior Manager - HIH - Evernorth

Position Overview

In this role, you will provide day-to-day oversight of the Digital Procurement team. This team is comprised of 20+ employees aligned to several functions including Supplier Enablement, Tactical Buy, Contract Compliance Term-sheets, Helpdesk and Catalog Enablement and Maintenance.

The Senior Manger will lead this cross functional team ensuring that the work is completed within expected turnaround times and quality levels. They will partner heavily with the Digital Procurement Operations team located in the U.S.A.

The Digital Procurement team is a part of Evernorth’s Global Procurement & Third-Party Management Services organization. They act as a strategic partner and are critical to enabling the relationships with our third-party suppliers. 

Responsibilities

Manages the day-to-day operations of the Digital Procurement team within Evernorth's Hyderabad Innovation Hub.Effectively partner and support business customers and suppliers located in the United States of America.Acts as the single point of escalation on issues.Creates strong relationships with vendors and challenges them for best cost and delivery of items purchased.Develops strong relationships with internal matrix partners and business stakeholders.Proactively communicates with vendors, internal matrix partners and business stakeholders to ensure consistency, transparency and understanding of work in progress.Manages and prioritizes deliverables throughout the engagement process.Monitors day to day progress while providing guidance and expertise to team members.Creates and maintains metric reporting, SOPs and process documentation.As a leader, act as a change agent and demonstrate resiliency as changes occur.Supports, mentors and coaches their employees.  Drives analysis and support of decision making. Establishes their role as a valued business advisor to business units. 

Qualifications

Required Skills:

Excellent project management skills.Strong negotiation skills. Excellent verbal and written communication skills. Effective communication, facilitation, and leadership skills with a proven ability to lead, influence and motivate others. Strong time management skills; highly organized and detailed oriented.Structured problem solving and decision-making skills.Understands strategic and sourcing implications of key industry trends and developments.Strong analytical, cross-functional communication skills, teamwork, and interpersonal skills.Fundamental understanding of corporate and / or administrative supply chains. Ability to work well in a dynamic and rapidly changing environment, with periods of ambiguity.Adjust priorities quickly as circumstances dictate.Strong proficiency with Microsoft Office applications including Word, Excel, and PowerPoint.Strong analytical skills and ability to work with data in Excel to analyze, organize and present data.Articulates concepts, issues, and potential solutions effectively to key executives.Cross - functional and geographical business team environment experience preferred with an ability to foster working relationships with the team and across internal departments. 

Required Experience & Education: 

Minimum of 13 – 16 years of progressive professional experience within a large, global organization required.Degree in Business Administration, Supply Chain, Accounting, or Finance required.8 – 10 yrs experience with Procure to Pay processes required.Minimum of 10 yrs management experience required.Experience with P2P applications such as Ariba, Coupa, iPro, etc. required. 

Location & Hours of Work

Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate. Afternoon shift: 1:00 – 10:00 pm IST.Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.