Job Summary: About the Role & Team

The Sales Support team supports the various domestic Sales channels including Travel Agency Sales and Domestic Wholesale.

In this role you will help conduct the domestic Co-Op campaign process including payments, which is aligned with the sales and marketing strategies to grow the Disney Destinations Portfolio businesses. Additional responsibility includes partnering and implementing bill payments across the Domestic Leisure Sales Channels organization.

You will report to the Sales Support Manager.

What You Will Do

Collaborate with Sales teams and partners to drive ongoing process improvements

Ensure timely bill payment for all business lines using SHIELD CRM online

Validate campaign documentation in SHIELD for Co-op payments

Prioritize and expedite payment issues with Shared Services

Conduct research and address issues reported by the client, Sales, and Marketing partners related to payment discrepancies and processing errors

Process Co-op and operational invoice payments, as well as facilitate the invitation of new vendor accounts for Domestic Leisure Sales

Keep all records, invoices, and vendor correspondence on file

Use of COUPA and SAP for invoice payment and tracking

Perform administrative functions related to answering inquiries about payments and account set up from the client, Shared Services, Finance, & Financial Planning

Ad hoc tasks and projects for the Sales Support Team

Required Qualifications & Skills

Proven experience and strong understanding of Accounts Payable processes & functions

Experience working in SAP and COUPA

Proven experience with Microsoft Office Suite, including proficient experience with Microsoft Excel

Demonstrated strong organizational and time management skills

Demonstrated problem solving skills and continuous improvement process skills

Demonstrated strong communication skills

Demonstrated ability to work both independently and in a team environment

Willingness to learn new software applications

Flexibility in changing processes and procedures

Experience handling confidential information

Preferred Qualifications

Proven knowledge of Disney Destinations product

Knowledge of Disney procedures

Demonstrated ability to work well under pressure

Ability to be flexible with work schedule, including holidays and overtime

Required Education

High school degree or equivalent

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.