**Job Summary** We are seeking a Process Specialist with 4 to 5 years of experience to join our team in the B&L domain. The ideal candidate will have strong technical skills in MS Excel and a background in Consumer Lending Cards & Payments. This hybrid role offers a dynamic work environment with a focus on day shifts and no travel requirements. **Responsibilities** + Lead the analysis and optimization of business processes within the B&L domain + Oversee the creation and maintenance of detailed process documentation + Provide support in the development and implementation of process improvements + Collaborate with cross-functional teams to ensure seamless integration of new processes + Utilize MS Excel to analyze data generate reports and provide insights + Monitor process performance and identify areas for improvement + Ensure compliance with industry standards and regulations + Conduct regular process audits to maintain quality and efficiency + Facilitate training sessions for team members on new processes and tools + Support the development of process-related KPIs and metrics + Assist in the preparation of process-related presentations and documentation + Engage with stakeholders to gather requirements and feedback + Drive continuous improvement initiatives to enhance overall process effectiveness **Qualifications** + Must have strong technical skills in MS Excel + Should have experience in Consumer Lending Cards & Payments + Must possess excellent analytical and problem-solving skills + Should have strong communication and collaboration abilities + Must be detail-oriented with a focus on accuracy and quality + Should have the ability to work independently and as part of a team + Must be adaptable to changing priorities and deadlines + Should have a proactive approach to identifying and addressing process inefficiencies + Must be able to manage multiple tasks and projects simultaneously + Should have experience with process documentation and improvement methodologies + Must have a solid understanding of industry standards and regulations + Should be proficient in data analysis and reporting + Must have a commitment to continuous learning and professional development. Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.