Sao Paulo, BRA
3 days ago
Process Management Analyst - Logistics Performance, Hub Operations BR
Description Amazon Logistics is committed to building a world-class last mile operation. Our mission is to consistently exceed customer expectations by delivering packages quickly, accurately, and in the most cost-effective way possible. In Brazil, Amazon Logistics (AMZL) is in an exciting phase of rapid growth, developing a large-scale logistics network and tackling some of the most complex last-mile challenges in the industry. We are seeking innovative and driven individuals who thrive in fast-paced environments, enjoy solving complex problems, and are excited to contribute to bold, high-impact initiatives. Amazon Logistics is hiring a Logistics Process Management Analyst to join the team leading the expansion of the Amazon Hub network across Brazil. The Amazon Hub model is a hybrid AMZL operation that leverages partnerships with small businesses to execute urban logistics in high-risk, low-density, and remote areas. By integrating Amazon’s core technologies and processes, Amazon Hub aims to deliver a best-in-class customer experience, even in the most challenging locations across the country. Key job responsibilities - Analyze and report on Hub Delivery performance metrics, supply chain KPIs, and network expansion milestones - Conduct deep dives into complex operational issues using structured problem-solving and quality methodologies - Manage and maintain data integrity across Amazon systems (e.g., Mercury, QLDB, Admiral, Salesforce), while identifying opportunities for automation - Develop, implement, and track Mechanisms of Action Plans (MAPs) to drive continuous operational improvements - Provide cross-functional support through situational leadership, collaborating with field operations and senior stakeholders - Leverage supply chain analytics to enhance route planning, package flow, and overall network efficiency Basic Qualifications - Bachelor's degree in Computer Science, Statistics, Mathematics, Engineering or related field - Previous experience in data analysis or similar role - Proficiency in SQL for complex data querying and manipulation - Experience with data visualization tools (e.g., Tableau, Power BI) - Advanced English - Ability to communicate technical insights to non-technical audiences Preferred Qualifications - Experience with end-to-end project management Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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