Ready to shape the future of work? 

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

 Inviting applications for the role of Process Developer: SAP IDOCs Management

In this role, ensure there is timely planning and execution of projects and hands on experience in analytics reporting as well as data management.

Responsibilities

IDoc Monitoring and Troubleshooting

§ Monitor the status of inbound and outbound IDocs using transaction codes such as WE02, WE05, and WE09.

§ Identify failed IDocs by checking statuses like 51 (inbound data contains errors) and take corrective actions.

§ Compare successful and unsuccessful IDocs to identify discrepancies using tools like WE09.

§ Analyze common reasons for IDoc failures such as missing master data, incorrect configurations, or communication issues.

§ Use transaction code BD87 to reprocess failed IDocs after resolving the underlying issue.

§ Utilize the "Correct and Process" option in BD87 when applicable.

§ Reprocess failed IDocs using transaction codes like WE19 for testing purposes or BD87 for production environments.

§ Manually address any unresolved issues in documents before amending the status to 68 if necessary.

Procurement Experience:

§ Ensure all necessary details, such as item quantities, specifications, and justifications, are included in the requisition forms.

§ Create detailed purchase requisitions listing goods or services required for various projects or departments.

§ Ensure all necessary details, such as item quantities, specifications, and justifications, are included in the requisition forms.

§ Submit purchase requisitions for approval through the configured workflow.

§ Follow up with finance, procurement, or leadership teams to ensure timely approvals.

§ Ensure that all PRs align with budgets and organizational policies before conversion into POs.

§ Monitor compliance with internal and external procurement guidelines.

§ Ensure that all PRs adhere to financial regulations and audit requirements

Qualifications we seek in you

§ Minimum Qualifications

Bachelor’s degree in computer science or a related fieldMinimum of five years' experience working with SAP systemsStrong knowledge of transaction codes related to IDoc management such as WE31 (IDoc definition), WE30 (IDoc type definition), BD87 (IDoc processing), etc.Excellent problem-solving skills with attention to detail

Preferred Qualifications/ Skills

Expertise in SAP modules relevant to your industryStrong analytical skillsAbility to work independentlyEffective communication skills

Why join Genpact? 

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let’s build tomorrow together. 

 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams