Description

Job Description:

Coordinates routine projects that support departmental or functional initiatives, including providing calendar support to one or more leaders and/or teams. Plays a key role in managing and resolving HR-related escalations by serving as a primary point of contact for sensitive or complex departmental inquiries, ensuring timely and appropriate responses or escalation to HR leadership.

Supports meetings, training sessions, seminars, and departmental activities, with a focus on fostering a positive and compliant workplace environment. Assists in onboarding new partners, ensuring a smooth transition and adherence to HR policies and procedures.

Performs a variety of administrative tasks and projects such as tracking budgets, coding invoices, monitoring travel expenses, generating reports, identifying variances, and maintaining updated databases. Demonstrates discretion and professionalism in handling confidential information and employee concerns.

Qualifications:

1 to 2 years of experience in administrative support or HR coordination

Strong interpersonal and communication skills

Ability to manage multiple priorities and handle sensitive situations with discretion

Skills

Human resources, Customer service, Onboarding, Administration, Hr administration, escalations, Administrative support

Top Skills Details

Human resources,Customer service,Onboarding,Administration,Hr administration,escalations

Additional Skills & Qualifications

Team culture/work environment:

•\tFully remote team

•\tCommunication is mainly via chat

•\tJoining a contact center, but will not be on the phones and will solely focus on email case management

Key projects:

•\t Day to day operational support

Daily Responsibilities:

•\tProcessing compliance cases, case management and creation

•\tSplitting between the two managers

•\tWorking on intake forms

•\tWorking on confidential and sensitive information

•\tProcess SNOW documents

•\tSending out emails to managers

•\tAdmin work related to ticketing

•\tInbox and alias management

•\tAbility to manage high volumes of communications while remaining organized

Interaction level with team:

•\t Highly collaborative

Required Skills:

•\t Strong communication

•\tAttention to details (must be strong)

•\tAbility to work individually

•\tAbility to work cross functionally

•\tExp with handling sensitive and personal data with integrity

•\tExp with compliance

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 28, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.