The Private Placement Specialist will be responsible for the successful completion of Private Placement settlements and provision of post trade support for Canada, Asia, and US. The individual will work on tight deadlines, with involvement in problem resolution and timely investigations with various external and/or internal counterparties. The individual will be a team player and assist with items that need to be completed within the overall Securities Administration department. **Position Responsibilities:** + Ensure timely and accurate settlement of all Private Placement transactions while collaborating with Custodians, internal Private Debt/Equity Groups, and external clients to monitor and minimize any interruption of service. + Process cash and security transfers in a timely manner per contractual agreements with the borrower / transfer agent. Perform best practices to safeguard the organization to any potential liabilities when such debt & equity transactions take place. + Correctly allocate investment income to the proper portfolio / borrower account. Track payment schedules and ensure money is received per schedule. Such redemptions may include but not limited to (casualty payments, commitment fees, gain / loss adjustments, capitalization activity) + Operate within established procedures and practices validating clear and concise documentation is generated and maintained as such practices and workflows evolve over time. + Adhere to and reinforce established SOX documentation as it pertains to Key and Non-Key controls with emphasis on private placement activity. Support new and ongoing audit programs in conjunction with internal and external examiners. + Exercise initiatives to assist department management in review and analysis of established procedures and processes, making recommendations to ensure that efficient and flexible service are provided to clients at all times. + Remain familiar with relevant securities industry developments specifically those impacting the activities of assigned portfolios and/or internal clients and custodial service providers. + Provide continuous assistance to other team members and management when required. Prioritize workload to establish a consistent work stream to deliver productive and effective results on a daily basis, + Participate in inter-department cross training to ensure continuity of service. Focus on understanding the complexity of Asia Privates with acknowledgment of the sensitivity and urgency to resolve any underlying issues while acknowledging international barriers. + Assume role as a Vault custodian, updating the Vault database with certificate information. + Work with custodial bank to certify all Asia Private Placement notes are properly secured and documented offsite in conjunction with the funding process. + Interact with different levels of the organization to support initiatives of our division. + Recommend and influence solutions to help improve and simplify business processes when needed. **Required Qualifications:** + Bachelor’s degree in business administration or any related field + 3 years’ relevant experience + Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) and must be willing to work on a **night shift** schedule **Preferred Qualifications:** + Alternative Investment experience in operations, commercial mortgage servicing, fund administration and/or accounting, trades, reporting + Post-secondary education with industry certification is preferred or equivalent work experience. + Operations/Accounting experience with private debt, private equity, bank loans, fixed income, mortgages, real estate, oil and gas, and timber is a plus. + Demonstrated ability to work in an environment where procedures and controls are required. + Highly developed stakeholder management skills + Expert communication and presentation skills + Strong attention to detail with ability to create clear and concise process documentation. + Disciplined analytical and organizational skills. + Strong interpersonal and leadership skills which model corporate core values. + Solid management skills in cross-functional teams, strong business judgment + Demonstrated experience dealing with difficult client situations. + Excellent written and verbal communication skills. Ability to converse effectively using the English language. + Strong math skills. + Strong customer service skills (ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service). + Ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information. + Candidate must demonstrate problem solving skills. + Able to multi-task, work under pressure, and well-organized + Candidate must have good organizational and time management skills with the ability to be flexible to changing environments and to work independently and meet tight deadlines. **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido