_We’re looking for a_ **_Privacy Incident Reviewer_** _to join our_ **_Integrated Compliance Services_** _team at MBPS. In this role, you are responsible in supporting the Privacy Office in monitoring and reviewing of privacy incidents reported through the official business application. With minimal supervision, the incumbent exercises sound independent judgement including tracking processes of the privacy incident escalation management within the application and other delegated responsibilities associated with the business. The role also ensures that privacy incident management aligns with the global standards and established procedures._ **Position Responsibilities:** Privacy Incident Review and Handling: + Oversee and review privacy incident response and handling reported via authorized system. + Identify missing / incorrect / inconsistent information based on established global guidelines and procedures. + Coordinate with the incident reporter to help ensure remediation, containment, and documentation of any missing information is recorded and maintained. Coordinate with the Privacy team to help ensure appropriate escalation for privacy incidents rated as moderate or above (as needed). + Share insights, trends, metrics, etc., to support stakeholders in quarterly reporting and help mitigate and monitor privacy risks. + Conduct periodic privacy incident review to ensure incident reporting is timely, accurate, and complete based on established global guidelines and procedures. + Help identify opportunities for improvement by improving / developing tools, templates, guides to support the privacy risk management program. + Work with the privacy team to help ensure insights, challenges, and enhancements that arise from incident reviews are incorporated into related communications and updated procedures (e.g., reporting) Others: + Provide general support to the overall privacy risk management program as needed. + Provide general support as part of the ICS Regulatory COE team, if needed. **Required Qualifications:** + Minimum of 3-4 years of professional experience in compliance, audit (external or internal), regulatory, or privacy risk management. + Compliance experience is essential. + Bachelor's degree, preferably in business management, accountancy, or internal audit. + Certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Anti-Money Laundering Specialist (CAMS) are a plus. + Willingness to work a night shift schedule. **Preferred Qualifications:** + Ability to carry out expected output independently and with minimal supervision. + Possesses in-depth theoretical and practical knowledge how own area integrates with others’ functions. + Excellent written and verbal communication, organizational, analytical, and problem-solving skills. + Strong technology skills including knowledge of applicable compliance or business systems (Preferably Archer or OneTrust). + Strong ethical compass and positive outlook with basic prior compliance experience. + Basic understanding of the privacy-regulatory environment in which the Company operates and understanding of key compliance requirements applicable to the business. + Exhibited investment in compliance career (e.g., LOMA certification or CIPM registration) . + Ability to interact with roles from different areas and at all levels across the organization. + Applies experience and judgment to be able to identify, assess, and clearly communicate risks and privacy-related requirements with a team to bring processes into compliance. + Strong Microsoft skills on Word, Excel, PowerPoint, PowerBI, etc. which may be used for reporting purposes. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido