New York, New York, USA
1 day ago
Priority Client Manager

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The overall objective of the Priority Client Manager (PCM) role is to facilitate and own the delivery of the end-to-end onboarding journey for the Institutional Client Group (ICG) Priority Client base, across the global Client Management network. Acting as a global single point of escalation both internally and externally, orchestrating client outreach, coordinating KYC New to Bank and all related onboarding function for ICG client sectors.

As our Priority Client Manager you will

The role is a client facing role managing our highest value clients where professionalism, client focus and a strong understanding of Policy and GBM products are criticalOperate with a strong leadership and commercial focus ensuring tight alignment to the objectives of the business, whilst enabling the right service delivery with a view to enhance our client’s experience, in a controlled and risk focused environment. There is strong potential for team leadership in this role and proven people management skills will be advantageousUnderstanding and adhering to local and global compliance requirements is critical to the success of the roleIn delivering the business objectives the role holder must operate with integrity and adhere to the Business Principles and Values of HSBC

For this role, HSBC targets a pay range between $103,300.00 and $155,000.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

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