Job Discipline Description Provides operational support to sales management | Plans and coordinates projects to improve the operational efficiency and effectiveness of the sales force | Develops processes and procedures to support the sales process and participates in the development of requirements for sales support systems | Maintains information of sales activities that support sales performance metrics and sales process improvement General Profile Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience Completes work with a limited degree of supervision Recommended Skills Functional Knowledge: Requires skilled in a range of processes, procedures and systems to carry out assigned tasks or has developed deep skills in a single area Business Expertise: Applies knowledge of how the team integrates with other teams to achieve objectives Leadership: Provides informal guidance and support to team members Problem Solving: Provides solutions to atypical problems based on proven practices or procedures Impact: Impacts the quality, timeliness and effectiveness of the team; recommends changes to improve efficiency Interpersonal Skills: Explains job specific information

Job Summary:

The Print Telephonic Client Manager is responsible for managing, protecting and growing revenue through the sale of Print LexisNexis products, services and content to existing customers within an assigned territory/set of accounts

Accountabilities:

Meet or exceed monthly and annual sales goalsIdentifies and targets revenue/growth opportunities within an assigned territory/set of accounts; develops and implements a detailed strategic sales plan to demonstrate how to maximize those revenue opportunitiesIdentifies key contacts and decision makers within a customer organization and develops strong relationships with those contactsOwns the relationship with the customer and is responsible for the overall health/status of the relationshipProvides customer feedback to other parts of the organization (i.e. segment, product, marketing) regarding product or content issuesNegotiates/renegotiates contractsDemonstrates an in-depth understanding of LexisNexis products, content and solutions including the ability to articulate competitive differentiators and our value propositionOther duties as assigned

Other Qualifications/Requirements:

Bachelor's degree holder or completed at least 2 years level in College (no back subjects/incomplete units)

2-5 years of proven sales experience, preferably in a high-volume sales organization or in a business-to-business environment (inside sales account management or territory sales)

Proven success in negotiating contracts and closing business

Strong verbal and written communication skills including the ability to present to an executive-level audience

Ability to effectively partner and collaborate across teams

Has a customer-focused mindset

Must be willing to work on a fixed night shift

Additional for internal applicants:

Must be in current role for 1 yearMust not have received any Disciplinary Action within the past 12 monthsMust not have any Attendance and Punctuality issues in the past 12 monthMust have a Successful or above rating in the last Enabling Performance cycle

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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