Job Title: Print Services Specialist Location: Owings Mills, MD Job Type: Hourly Consultant Hours: Monday to Friday 8 am - 5 pm est Pay: $20.86/hr Essential Functions: • Collaborate closely with print center team members to meet customer goals with a focus on quality and timely delivery • Operate and maintain digital production printing equipment • Perform finishing tasks including cutting, folding, laminating, binding, inserting, and booklet making • Receive, schedule, prioritize, and process incoming print job requests • Update job tickets and tracking tools within customer systems • Communicate with customers to clarify or resolve job issues and escalations • Conduct quality checks during and after print production • Prepare completed jobs for delivery • Track and coordinate the movement or replacement of office equipment • Maintain inventory and distribute printing supplies • Respond to equipment issues by coordinating with service technicians • Index and organize electronic materials for digital output • Perform basic maintenance on all print center equipment Skills: • Strong customer service skills, both written and verbal • Ability to stand and bend for extended periods (6–7 hours/day) • Ability to lift up to 50 pounds • Proficient in Windows Operating Systems and Microsoft Office (Excel, Outlook, Teams, Word) • Intermediate MS Office skills including creating spreadsheets, using formulas, sorting/filtering data, graph creation, and file embedding • Ability to move data between Word and Excel and import/export information • Familiarity with web, internet, and intranet tools • Willingness to learn and adapt in a dynamic environment • Professional demeanor and strong teamwork orientation • Ability to develop or update work processes or templates as needed Experience: • Minimum of 2 years relevant print services or production experience • Experience with digital printing, finishing equipment, and production workflows preferred Education: • High school diploma or equivalent required • Post-secondary technical training or related experience preferred • Additional certifications or credentials may influence compensation Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at Emily.Drew@ctg.com. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.