Position Details Position Information

Position Title Prineville Technology/Office Assistant (Part Time, Temporary Hourly, Non-Benefited) Classification Title Temporary PT Hourly Hourly rate, Stipend, or Load Unit $15.33/hour Close Date Open Until Filled Yes Open Until Filled Notes Open For 2025-2026 Academic Year Position Type/Employee Class Temporary PT Hourly Instructor Status Not applicable Overtime Eligible Non-Exempt FLSA Status Campus Location Prineville Primary Purpose The Campus Technology and Office Assistant will provide multi-functional support by assisting with front-line customer service, office operations, and technology to include Zoom streaming, classroom support, computer lab support and others as assigned. This role plays a vital part in maintaining a welcoming, efficient, and well-equipped learning environment for students, faculty, and the community. Essential Duties and Responsibilities Customer Service & Student Support Deliver excellent customer service to students, faculty, staff, and community members. Assist students with COCC-related and basic computer/software questions, referring complex issues to Student Tech Help or appropriate departments. Provide referrals to other student services personnel as needed.

Technology & Streaming Support Assist with set up and operate Zoom streaming technology for classes, including logging into software, managing equipment, and distributing materials provided by instructors. Assist with maintaining and monitoring the functionality of classroom technology, computer lab equipment, and streaming tools. Provide basic troubleshooting support for hardware/software issues and ensure the security of all tech equipment. Computer Lab Assist in maintaining the cleanliness and readiness of computer labs. Stock printers and copiers, report technical issues, and ensure the space is properly opened and closed per campus policy. Office & Administrative Support Support campus directors, student services specialists, and faculty with general clerical duties such as filing, copying, supply tracking, and mail distribution. Follow established campus procedures and complete work orders accurately and promptly. Other Duties Perform additional projects and tasks as assigned by the Campus Directors or other supervisory staff. Help facilitate campus events and activities, including ASCOCC-sponsored events and weekend programming. Department Specific Prineville:Assist with the preparation and setup of science lab activities and classroom arrangements as requested. Knowledge, Skills, and Abilities Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies. Ability to provide consistent, dependable, and high-quality customer service. Strong communication skills; able to interact effectively with students, staff, and faculty from diverse cultural and personal backgrounds. Energetic, people-oriented, and professional demeanor. Ability to develop strong working relationships across diverse groups and work effectively in a team environment. Must be reliable, punctual, and professional in all interactions. Ability to remain flexible and adapt to varying tasks, paces, and changes in procedures. Willingness to take initiative to expand personal knowledge and technology skills. Comfortable working independently and performing responsibilities without direct supervision. Proficient in Microsoft Office Suite, email, and internet usage. Familiarity with modern office equipment and software applications used in college and student services environments. High degree of accuracy, efficiency, and strong attention to detail in all work. Ergonomic Requirements Regular office hours are established between 8 am – 5 pm during the workweek. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities. Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. All individuals are required to perform essential functions with or without reasonable accommodation.  Minimum Requirements Education: High school diploma or equivalent.

Experience:Familiar with, or willing to learn, COCC’s streaming and technology platforms. Equivalency Statement The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process. Preferred Qualifications Experience:Working in front-line, public-facing customer service. EEO Statement The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.
This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.

In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting. Supplemental Questions

Required fields are indicated with an asterisk (*).

* What is your highest level of education? No High School Diploma or GED High School Diploma or GED Professional Certification or License (not a degree) Associates Degree Bachelors Degree in Progress Bachelors Degree Masters Degree In Progress Masters Degree Ph.D. in Progress Ph.D. J.D. M.D. Other Doctorate Level Degree * The College recognizes the value of skills, knowledge, and experience gained outside of formal education and paid employment. Applicants who do not meet minimum education and/or experience requirements but possess other qualifications or experience they feel are equivalent are encouraged to apply. Check the applicable box(es) below and explain in the next question why your feel your education/experience should be considered equivalent. I meet all minimum requirements (education and experience) listed for this position. I do not meet the minimum education degree requirement(s). For example, the position requires a Bachelor's degree, I have an Associate's degree. My degree is not in the required stated area(s). For example, the position requires a Bachelor's degree in Accounting, I have a Bachelor's degree in another area. I have less than the minimum years' experience in the area(s) required. * As a follow up to the previous question, explain how your education/experience should be considered equivalent to the minimum requirements. If you feel you meet all the stated minimum requirements, please put N/A.

(Open Ended Question)

In support of COCC’s commitment to diversity, equity, and inclusion, bilingual fluency in English and another language is considered a plus: Please list any languages other than English in which you are fluent (read and write)

(Open Ended Question)

* Are you a U.S. military veteran? COCC provides qualifying veterans and disabled veterans with preference in employment. To receive veterans' preference in this recruitment process, you must upload your DD214 and 215 (215 if applicable) or certification that you expect to be honorably discharged from the military within 120 days of certifying veteran status as supporting documentation. You will have the opportunity to upload the document(s) in the next step of this application process. Yes, I am a veteran No, I am not a veteran If you have identified yourself as a qualified veteran or disabled veteran by submitting your DD214 and DD215 (if applicable) form(s) as proof of veteran status, please describe any transferable skills earned during your military service that you feel relate to the requirements/preferences of this position.

(Open Ended Question)

* COCC employees must work and reside in the state of Oregon at the time their work is being performed. Are you, or will you be residing in the state of Oregon by the start date of this position? Yes No * The College CANNOT provide support or sponsorship of any type for visa applications and related paperwork for employment purposes. To be considered, applicants must already be authorized to begin work in the United States, be able to arrive in the country, and maintain work eligibility without the College’s sponsorship or support. Are you currently, or will you be, authorized to begin work in the United States, able to arrive, and able to maintain work eligibility without the College’s sponsorship or support by the position’s start date? Yes, I am already or will be authorized to begin work in the United States, able to arrive, and able to maintain work eligibility without the College’s sponsorship or support by the position’s start date. No. * Background checks are required for all employees of COCC. Should an offer of employment be made to you and accepted by you, you will receive an email from COCC / HireRight Screening requesting your consent and basic information to complete the check. The offer of employment will be conditional upon satisfactory completion of the criminal background check. Confirmed findings on a criminal background check will not automatically disqualify you from being hired into a position. Results are evaluated on a case-by-case basis, considering the job responsibilities and other risk factors. Additional information regarding COCC’s criminal history check policy can be found online in the General Procedures Manual, Section HR-2-1. Please indicate here if you will provide consent to the criminal history check when requested by the College Yes, I will provide my consent when requested No, I will not provide my consent when requested Applicant Documents Required Documents Resume/Vitae Cover Letter Optional Documents US Military DD 214