Would you like to join our great reliability engineering team? About our Business LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the Team We are forming a new team that will focus on observability engineering and core strategy for companywide adoption. This team will be responsible for designing the vision, standards, tools, and policies to drive resilience through observability. We are looking for people who are passionate about observability and resilience automation and can think creatively about the evolution of observability (think AI). About the Role This position will be highly influential in the overall design and evolution of our next generation observability strategy and will be a hands-on contributor to the development of the solution as well as a primary architect. This is an advanced professional level role for a Platform Engineer. Individuals may be responsible for one or more complex reliability and toil reduction projects. At this level, SREs operate as a subject matter expert in the discipline and will provide guidance to others including product and development teams to define and improve reliability within a product group. A Consulting/Principle SRE has a deeper understanding of system and application code and will make data-driven recommendations which balance customer, development, and operational needs. They are champions for shared services, platforms, and architectural standards. Individuals in this role train and/or mentor junior staff. Responsibilities + Be a subject matter expert on all thing's observability – concepts, tooling, key metrics, logging, and log parsing + Define standards for logging and metrics adoption for all services and applications + Build and deploy alerts, monitors, and dashboards in our primary observability platform + Document standards, requirements, and architectural designs + Make recommendations for developments standards improvements to drive better observability + Educate, evangelize, and influence observability standards and best practices throughout their organization + Develop AWS code (Terraform, Python, etc.) + Build platform libraries for logging, metrics and alerts for adoption into Java, .NET and Python applications and services + Look for opportunities to drive improvement across the entire spectrum of development processes + Support observability on internal applications and tools that are critical to the overall deployment process Requirements + AWS Certified Solutions Architect Professional Level certification + 10+ years as a software development engineer working with large scale distributed systems + Experience with platform engineering standards for logging, alerting, monitoring, and automation + Deep experience with a leading observability tool like Datadog, Splunk, New Relic etc. + Expertise with AWS observability solutions like CloudWatch + Experience with open-source observability tools like OpenTelemetry, Prometheus, Grafana, ELK etc. + Demonstrated experience deploying and managing applications at scale on Kubernetes systems + Excellent written and verbal communication skills + Demonstrated ability as a cross functional collaborator and influencer Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits - Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan - Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs - Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity - Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits - Health Savings, Health Care, Dependent Care and Commuter Spending Accounts - Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.