Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in Enterprise Product Security, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

J.P. Morgan Cybersecurity and Technology Controls prioritizes security and accessibility throughout the firm to mitigate risk and provide an enhanced user experience. The Enterprise Product Security team focuses on embedding security solutions into our products and responding to vulnerabilities in those products as they are discovered. As a key member of the team and Product Security Enablement Lead you will be responsible for the enablement of the product security strategy across the Global Technology Product Operating Model. This work will ensure that Product Lines can successfully assess and model security threats, define controls designed to mitigate those threats, and deliver control to manage complex technology solutions. 

Job responsibilities

Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Expand and Improve Strategy, Governance and Communication – including work intake/prioritization processes and business reviews to manage technology security strategy, platform, and customer engagement approaches Interact with executive leadership and cross product-line resources on matters of resourcing, organization, governance, projects and programs Serve as escalation point for resolving issues for product security portfolios and across multiple platforms Where needed, setup critical Cross-Product Security Programs – to ensure efforts have clear “charters”, ownership, technology approaches, delivery plans and efficient, effective governance and communication Drive organizational change management (OCM) to align with the shifting needs of a maturing Enterprise Product Security organization as we standardize our practices and outcomes in the pursuit of risk reduction Straddle the balance between technical and effective communication up-and-down the customer spectrum to establish credibility with stakeholders and present pertinent outcomes 

Required qualifications, capabilities, and skills

7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Experiencing leading fast paced, technology teams to organize themselves and deliver against execution timelines  Comfortable with, and an advocate for, ongoing change. Drives structure while also pivoting quickly based on changing business demands or environments Solutions-driven self-starter with the ability to manage multiple initiatives simultaneously and work well under pressure and tight deadlines Polished executive presence, track-record of flawless execution and delivering strong results  Experience with cybersecurity technology and/or technology risk management

Preferred qualifications, capabilities, and skills

Experience in the financial services industry  Experience using AI to support technical program management or continuous improvement