Your Future is our Future

At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.

Position:Principal Technical Product Manager – EHR Integration

Position Summary:Join Lumeris, a pioneering force in value-based care transformation! We're revolutionizing healthcare through innovative technology, and we're looking for a visionary and customer-centric Principal Technical Product Manager – EHR Integration to lead the charge in how our AI-driven outreach can be seamlessly integrated into physician and care team workflows to ensure a coordinated patient and provider experience. If you're passionate about leveraging cutting-edge AI to improve patient care and provider experience, this is your opportunity to make a profound impact.
We are seeking a individual with deep expertise in EHR integration—particularly Epic—to lead strategy and execution for how our platform seamlessly plugs into our customer’s workflows within their EHR system. This role is critical in defining how structured and unstructured data—originating from AI-enabled patient interactions—is exchanged with EHRs to support clinical workflows, documentation, referrals, and scheduling.

Job Description:

Key Responsibilities

Integration Strategy & Execution

Define and prioritize the roadmap for data integration with Epic and other EHRsTranslate AI-generated outputs into EHR-compatible data formats and workflows, including HL7v2, FHIR, CCDs, and proprietary Epic structuresSpecify where and how data should appear within end-user EHR workflows for the most optimal experience (e.g., flowsheets, visit navigator, SmartData Elements, referrals, notes, in-basket messages)Guide integration of asynchronous patient interactions such as telephone encounters and non-visit documentation into the medical record using appropriate healthcare IT standards or proprietary (e.g., Epic) constructs.Partner with engineering and clinical teams to define and document technical specifications and implementation guidance

Customer & Partner Collaboration

Work closely with client teams and executive stakeholders to guide implementation, validate data placement, and troubleshoot integration constraintsCollaborate with governance stakeholders to ensure data placement follows best practices and avoids documentation bloat or billing conflictsServe as the internal expert on Epic integration capabilities, including APIs (FHIR, Open Epic, Interconnect), Chronicles, SmartForms, SmartLinks, SmartData Elements, and BridgesManage data governance, consent attribution, and patient identity handling to ensure secure, compliant data exchangeExtend integration strategy to additional EHRs (e.g., Cerner/Oracle, Athena) as needed

Product Management & Delivery

Define and maintain the integration roadmap in alignment with company strategy, clinical priorities, and regulatory trendsDrive product discovery, backlog grooming, and sprint planning in collaboration with engineering and clinical SMEsWrite clear, actionable product requirements, features, acceptance criteria, and technical documentationUse tools like Aha!, Azure DevOps, and Confluence to manage the roadmap, communicate priorities, and document decisionsMonitor integration performance, track usage, identify friction, and iterate based on feedback and metricsRepresent integration strategy in customer meetings, governance forums, and cross-functional planning sessionsEnsure alignment with interoperability regulations such as USCDI and CMS/ONC rules

Required Skills and Experience

7+ years of product management experience, with 3+ years focused on EHR integration (Epic required)Deep understanding of Epic’s interoperability framework, including FHIR APIs, HL7v2, SmartData Elements, SmartForms, and BridgesExperience integrating patient-generated data (e.g., vitals, symptoms, care plans, transcripts) into the EHR in clinically appropriate waysStrong working knowledge of clinical workflows, documentation practices, and EHR data governanceProven success leading conversations with Epic customer teams, technical analysts, and health system IT staffExperience scoping synchronous and asynchronous integrations (e.g., for scheduling, referrals, and messaging)Strong product management fundamentals, including roadmap planning, prioritization, and stakeholder managementSkilled at writing technical product requirements, features, and integration specificationsExcellent communication and collaboration skills with both technical and non-technical audiencesProficiency with product management tools (e.g., Aha!, Jira, Azure DevOps, Confluence)Familiarity with ONC/CMS interoperability requirements (e.g., USCDI, TEFCA, 21st Century Cures Act)

Pay Transparency:

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.

The hiring range for this position is:

$165,335.00-$226,448.75

Benefits of working at Lumeris

Medical, Vision and Dental Plans

Tax-Advantage Savings Accounts (FSA & HSA)

Life Insurance and Disability Insurance

Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)

Employee Assistance Program

401k with company match

Employee Resource Groups

Employee Discount Program

Learning and Development Opportunities

And much more...

Be part of a team that is changing healthcare!

Member Facing Position: No- Not Member or Patient Facing Position

Location:Massachusetts

Time Type:Full time

Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.

Disclaimer:The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D.