About GlobalFoundries: 

GlobalFoundries (GF) is a leading manufacturer of essential semiconductors the world relies on to live, work, and connect. We innovate and partner with customers to deliver more power-efficient, high-performance products for high-growth markets. With our global manufacturing footprint spanning the U.S., Europe, and Asia, we are a trusted and reliable source for customers around the world. At GF, we shape what’s essential. For more information, visit www.gf.com 

Summary of Role: 

The Customer Business Manager is a part of the Sales team responsible for sales and client-support operations from pre-order to order fulfillment, while achieving customer satisfaction and building deep relationships. This role is the Voice of the Customer within GF and partners closely with Finance, Business Unit, Supply Chain, and Customer Service teams. 

Essential Responsibilities Include: 

Develop client relationship as focal point managing day-to-day business operations related to forecasting, order placement, and revenue fulfillment 

Work directly with client to address fulfillment issues by solving complex problems with long-term solutions 

Work closely with Sales to provide proactive sales support for the tactical horizon 

Work closely with Sales Account Manager and Revenue Operations teams for analysis of client forecast, order rates, and judged forecast inputs to ensure internal planning accuracy 

Manage client product life cycle from production to end of life 

Manage client master pricing list and internal system accuracy 

Track sales program initiatives as outlined by project plan (ex. price reconciliation, rebate, etc.) 

Prepare and participate in pricing negotiations, QBRs, and other client-facing account team meetings 

Responsible for weekly account team meetings, managing the agenda, documenting minutes, and following up on actions to ensure closure 

Provide Business Analysis support to the team as needed and work on assigned special projects 

Other Responsibilities: 

Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs 

Required Qualifications: 

Bachelor’s Degree from an Accredited College or University in Engineering, Business, Supply Chain, or related discipline 

5 or more years of relevant experience 

Knowledge of the Semiconductor Industry 

Highly Motivated, proactive and self-sufficient 

Effective communicator with presentation skills 

Must have organizational skills and be detail oriented 

Travel Requirements: Minimal travel required 

Language Fluency: English (Written & Verbal) 

Preferred Qualifications: 

2 or more years of experience in customer-facing roles in any industry 

Ability to independently interface directly with customers (procurement/planning) 

Strong understanding and interest in Sales 

Strong Project Management skills 

Strong problem-solving skills 

Strong collaboration with internal teams and is recognized as a team player 

Ability to be available outside of regular work hours for meetings with global internal and external teams 

Proficiency in MS Excel, Word, PowerPoint, SharePoint 

Experience with MS Dynamics 365, Kinaxis, Oracle 

Expected Salary Range

The exact Salary will be determined based on qualifications, experience and location.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. 

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. 

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law