Principal Solutions Consultant Job Category: Pre-Sales Consulting Location: Japan - Tokyo **Meet Our Team:** As a Senior Solutions Consultant specializing in financial services, you will be a key contributor to Pega's mission of transforming Japan's financial industry through cutting-edge digital solutions. You will collaborate with product managers, software developers, analysts, and business officers to ensure successful execution of sales strategy within Japan's dynamic financial services sector, including banking, insurance, securities, and fintech organizations. **Picture Yourself at Pega:** Pega's powerful portfolio of AI-driven applications helps financial institutions embrace digital transformation by automating complex processes, enhancing customer engagement, and ensuring regulatory compliance. As Japan's financial services industry evolves toward 2030, you'll be at the forefront of this transformation, helping institutions leverage AI technologies, embedded finance, and next-generation customer experience platforms. **What You'll Do at Pega:** + •Strategic Financial Solutions Architecture: Design and present robust financial services solutions addressing complex challenges in retail banking, commercial banking, wealth management, insurance, and regulatory compliance, with particular focus on Onboarding/KYC, Customer Service, Credit Risk, Collections, Financial Crime, and Payments domains•AI-Powered Customer Engagement: Demonstrate Pega's Customer Decision Hub and AI capabilities for personalized financial services, fraud detection, and risk management across critical FSI domains.•Digital Transformation Leadership: Guide financial institutions through their digital transformation journey, leveraging Pega's platform for process automation, customer onboarding, and omnichannel experiences.•Regulatory Compliance Expertise: Showcase Pega's capabilities for KYC, AML, Basel III compliance, and other financial regulations specific to the Japanese market, with deep understanding of Financial Crime prevention and Collections processes.•2030 Vision Development: Collaborate with clients to develop strategic roadmaps incorporating emerging technologies with strong interest in AI, blockchain integration, and embedded financial services.•Cross-functional Collaboration: Work closely with Sales, Customer Success, and Consulting teams to deliver world-class technical demonstrations and proof-of-concepts.•Market Intelligence: Stay current with Japanese financial services trends, FSA regulations, and competitive landscape to position Pega solutions effectively. **Who You Are:** + •Financial Services Expert: Deep understanding of Japanese financial services industry, including banking operations, insurance processes, securities trading, and regulatory requirements, with expertise in Onboarding/KYC, Customer Service, Credit Risk, Collections, Financial Crime, and Payments.•Technology Visionary: Passionate about emerging technologies with strong interest in AI, machine learning, and their applications in financial services.•2030 Leadership Mindset: Forward-thinking approach to digital transformation with understanding of how AI and autonomous systems will reshape financial services.•Cultural Bridge: Ability to work effectively with both Japanese and global stakeholders, understanding cultural nuances in business relationships.•Strategic Communicator: Exceptional presentation and communication skills in both Japanese and English, capable of engaging C-level executives and technical teams. **What You've Accomplished:** •Financial Services Experience: Demonstrated expertise in financial services technology, particularly in core banking systems, payment processing, risk management, and regulatory compliance, with hands-on experience in Onboarding/KYC, Customer Service, Credit Risk, Collections, Financial Crime, or Payments domains. •AI and Automation Knowledge: Experience with AI/ML applications in financial services, including fraud detection, customer analytics, or process automation, with strong interest in AI technologies. •Japanese Market Experience: Proven track record working with Japanese financial institutions, understanding of local regulations and business practices. **Preferred Qualifications:** •Comprehensive Industry Knowledge: 8+ years of experience in the financial services industry, with broad knowledge of business processes across banking, insurance, and securities sectors, including deep expertise in FSI domains such as Onboarding/KYC, Customer Service, Credit Risk, Collections, Financial Crime, and Payments. •Enterprise Software Expertise: Extensive experience developing and selling enterprise software solutions to large financial institutions. •Technical Proficiency: Strong understanding of enterprise architecture, API integration, cloud platforms, and modern software development practices. •Leadership Potential: Demonstrated ability to mentor junior team members and drive strategic initiatives. •Educational Background: Bachelor's degree in technology, finance, or related field; advanced degree preferred. **Pega Offers You:** •Industry Leadership: Join Gartner-acclaimed technology leadership across our categories of products. •Career Growth: Clear path to management and leadership roles by 2030, with comprehensive leadership development programs. •Continuous Learning: Access to cutting-edge training on AI, financial services, and emerging technologies. Access to online learning opportunities via Coursera. •Global Impact: Opportunity to shape the future of financial services in Japan and across Asia-Pacific. •Competitive Compensation and Benefits: Competitive salary, Performance-based bonus, Commute allowance, Employee stock purchase plan, Corporate defined contribution pension plan, 15 days of paid vacation in the first year, 7 days of paid sick leave annually, Up to 2 weeks of bereavement leave, Up to 6 months of paid parental leave apart from the statutory requirement, 2 days of paid wellness leave annually, 2 days of volunteer leave annually, Wellness allowance, Relo Club (employee benefits program). •Innovation Culture: Work in an innovative, inclusive, agile, and collaborative environment. \#LI-DM2 Job ID: 22257 **AI in Action –** Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. **Culture –** At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. **Export Compliance –** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. **Accommodations –** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits. It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law. https://www.pega.com/about/careers/equal-employment-opportunity