At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

\nPrincipal Solution Engineer - Partner Center of Excellence\n

 

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Why We Have This Role

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Our pre-sales team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. Together, we empower businesses to harness valuable insights and optimize their customer interactions for sustained growth and success.

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How You’ll Find Success

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As a Partner Solution Engineer you will be responsible for:

\n\nBuilding partner pre-sales skills through enablement, mentoring, and continuous support, with a goal of achieving partner sourced and partner influence revenue targets.\nEducating cross-functional partner teams, participating in partner marketing events, and deepening XM domain expertise within our partners.\nDesigning, validating, and presenting Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services.\nProviding presales technical / functional support and solution strategy to prospective partners.\nBeing a strategic stakeholder to the partner organisation, in partner planning and business development activities\nWorking with pre-sales leadership to build scalable solutions for the Partner SE function.\nInteracting with development to enhance/refine Qualtrics products.\n\n

 

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How You’ll Grow

\n\nStructured promotion process/auto promotion process\nCareer Action Planning with Manager\nQmobility (internal transfers)\n\n

 

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Things You’ll Do

\n\nProvide exemplary pre-sales technical expertise for accounts through technical and product presentations, demonstrations, pilot implementations, and on-going sales consultation\nDrive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the business. Translate product/technical features into value drivers.\nDevelop and maintain training materials, and deliver training to improve product knowledge and demo abilities of both inside and enterprise salespeople.
Build working knowledge of competing products and how to technically sell against them\nWork collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products.\nRespond to initial product requests and frame product issues for discussion and resolution with Product and Engineering teams\nBecome an expert in Qualtrics XM Platform and other Qualtrics products\nDevelop/maintain technical and business knowledge of industry directions and trends\n\n

 

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What We’re Looking For On Your CV

\n\nMinimum of 8+ years of prior Sales or Technical experience with software in a SaaS/Cloud environment, working with C/VP level buyers\nHigh energy, self-starter comfortable with ambiguity in entrepreneurial environments.\nOutstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts\nAbility to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.\nAbility to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them\nDemonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques.\nPossess \"best of breed\" functional sales experience that could be applied across an entire sales area in general or specific functional categories\nMust be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!\nUndergraduate degree (E.g. Marketing, Business, Human Resources Management, Organizational Behavior, Organizational Leadership, Computer Science, Information Systems, Mathematics, Statistics, or other quantitative field. Strong academic performance.)\nTravel required (Up to 25%)\nExperience in HTML, CSS, JavaScript, SQL a plus\nPrevious work in Customer and/or Employee Experience software and systems, including pre or post-sales support a plus\nQualtrics certified a plus\n\n

 

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What You Should Know About This Team

\n\nThe Qualtrics Solution Engineering team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers.\nOur mission is to support the sales team and Qualtrics in general in achieving their sales targets by conveying confidence to the customer and demonstrating the value of our technology.\nNo challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments.\n\n

 

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Our Team’s Favorite Perks and Benefits

\n\nQualtrics Experience Program - A bonus each year for an experience of your choosing\nWorldwide and diverse community that enjoys helping each other\nIn our offices we take pride in creating an open and collaborative work space.\nAt Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team\n\n

 

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The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

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Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

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​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

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Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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