C.H. Robinson is looking for a Principal Solution Architect to support the RMS Account team in discovery, solution design, implementation of Global Core Process Standards as well demonstrating the impact that process redesign will have upon the account. Key activities include leading discovery sessions and process assessments, proposal creation, and internal cost impact assessments. You will work directly with and build relationships with an existing customer and multiple groups internal to C.H. Robinson, including, but not limited to the Customer Success team, Customer Account Service Delivery Team, and Technology and AI teams. This role is designed for someone with a vast and detailed knowledge of RMS internal technology and processes and will have a tremendous impact on the sustainable growth of account profitability and adherence/alignment with Global Core Process Standards.

We are open on location for this position. The deadline to apply is Friday, August 29th.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to,  the following:

Designs and delivers solutions aligned to the desired customer outcomes, accountable to wins and losses as well as planned profitability

Advises customer on their Supply Chain and Operations strategy and work with them to identify, prioritize and implement next generation solutions

Leverages technology, automation, cognitive and science-based techniques to manage data, predict scenarios and prescribe actions

Leads cross-functional Team for Continuous Improvement roadmap development and implementation, AI development/deployment, and inter-partner strategic initiatives with Customer and multiple external partners.

Develops comprehensive solutions and leads the strategic direction.

Ensures that the new solutions are implementable in current CHR technology and operations capabilities

Proactively identifies risks and solutions that could affect process improvement and process design, to ensure a correct solution design

Serves as a subject matter industry expert in areas of transportation strategy, advanced modeling, and technology application

Understands emerging market trends and interdependencies impacting customer; leverages understanding to expand relationships with own customers

Accountable for the creation, architecture, and development of future state value propositions and delivers these back to the customer and account teams.

Mentors Solution Architects (SA) & support team members sales opportunities

Required:

High School Diploma or GED

Minimum 8 years of previous experience in global logistics, technology, or supply chain consulting

Ability to travel up to 10% (domestically and internationally)

Preferred:

Bachelor’s degree from an accredited college or university

Extensive CHR systems knowledge

Broad understanding of Global Forwarding and customs principles

Extensive previous Customer Service experience

Broad supply chain knowledge with an understanding of how transportation enables desired outcomes for various functional teams in an organization

Experience in global logistics, technology, and supply chain consulting

Strong technical aptitude of Navisphere platform and Robinson Managed Solutions technical offerings.

Deep understanding of transportation management systems and customer solutions

Experience working with and presenting to executive-level stakeholders and influencers

Experience strategic planner, demonstrated systems thinking and service delivery experience

Advanced proficiency in Microsoft Office Suite of programs, including analytical expertise using the tools

Supply chain certifications (CSCP or CLTD)

Proven track record of developing and growing relationships, including senior leaders

Effective and flexible communication skills, with the ability to communicate with senior leaders

Ability to tailor a message to all levels of an organization (boardroom to receiving dock)

Ability to create presentations that convey a compelling message

Ability to lead and facilitate meetings

Business writing skills to facilitate proposals, RFI/RFP’s and business presentations

Strong analytical, problem-solving skills/background with strong process orientation

Ability to lead/support analytical projects

Detail oriented

Time management skills for meeting deadlines and scheduling workflow

Ability to work in a fast-paced environment and partner with sales reps across the enterprise

Understand business process and supply chain technology platforms (e.g., ERP, WMS, TMS, MRP)

Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.