Job Requisition ID #

25WD88700

Due to the criteria and security levels for Autodesk’s FedRAMP program, the position will require a candidate who holds only US Citizenship (U.S. born or naturalized)

Position overview

We are looking for an experienced Principal ServiceNow Engineer (FedRAMP) with deep expertise in IT Service Management (ITSM), IT Operations Management (ITOM), Asset Management, and custom application development utilizing 3rd party API integrations. Expert knowledge in CMDB, Service Taxonomy and DevOps Integration with ServiceNow.  You’ll play a critical role in developing and enhancing ServiceNow solutions that align with our enterprise service strategy. Experience working in FEDRAMP-compliant environments is a plus.

Responsibilities

Design, develop, and implement solutions in ServiceNow focusing on ITSM, ITOM, and Custom Application modules

Customize workflows, business rules, client scripts, UI actions, and catalog items to meet business needs

Work closely with stakeholders to gather requirements and translate them into effective technical solutions

Develop and support integrations using REST, SOAP, and MID Servers

Configure and maintain Event Management integrations, and CMDB

Implement custom modules or enhancements for IT Asset Management (ITAM), Software Asset Management (SAM),

Ensure platform scalability, performance, and adherence to security/compliance standards, including FEDRAMP (where applicable)

Provide best practices guidance, conduct code reviews, and mentor junior developers

Support ServiceNow upgrades, patching, and instance cloning

Conduct Design / Code reviews and advice on best practice methodologies

Proactively identify system deficiencies in the ServiceNow platform and recommend solutions as a trusted advisor

Experienced in requirement gathering, eliciting, documenting and drive technical implementation for various business units

Implement and customize application modules within ServiceNow to meet business requirements

Minimum Qualifications

Education: Bachelor’s degree in computer science, Information Technology, or a related field

Experience: Minimum of 10 years of experience in ServiceNow development and implementation

Proficiency in ServiceNow scripting and development (JavaScript, GlideScript, HTML, CSS)

Experience with ServiceNow modules such as ITSM, Custom Apps, App engine

Strong understanding of ServiceNow integration capabilities (REST, SOAP, MID Server)

Ability to design and implement complex workflows and automation processes

Excellent problem-solving and analytical skills

Strong communication and collaboration skills

Experience with Agile development methodologies

Exposure to DevOps technologies

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

 

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

 

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $141,400 and $228,800. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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