The Business & Industry Copilots group builds and operates Microsoft’s business applications and agentic AI tooling—including Dynamics 365, Copilot Studio, Power Apps, Power Automate, and Dataverse. Power Platform now serves over 56 million monthly active users, and Copilot Studio powers agents in 230,000+ organizations, including 90% of the Fortune 500.
We are looking for a Principal Program Manager to join our team.
To help our largest, most strategic customers unlock real business value with these tools, we are forming a Forward Deployed Engineering (FDE) team within the Copilot Studio Customer Advisory Team (Power CAT).
In this role, you will engage deeply with one strategic customer at a time, embedding for multiple weeks to co-design and co-develop their first production-ready Copilot Studio agents—be it conversational agents, autonomous agents, or M365 Copilot agents. Your mission: ensure successful adoption and fast-track value realization during the initial implementation phase.
You will operate at the intersection of delivery and product, working hands-on with customers to design agent flows, integrate Azure services and enterprise systems, and build real-world solutions using the full extensibility of the Microsoft stack.
FDEs thrive in ambiguity, adapt quickly, and ship fast. You’ll bring clarity to complex engagements, surface repeatable patterns, and directly influence the evolution of Copilot Studio by channeling field feedback into engineering priorities.
Join us if you want to shape the future of agentic AI at scale—by making our most strategic customers successful, one production deployment at a time.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.