OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.

Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.

We are seeking a seasoned Principal PMT to own the development and management of a product roadmap
for First/Middle/Last mile businesses. In this role, you will partner with strong customers' technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with customer teams across the company, working to align business needs to product solutions, and developing new product offerings to meet and exceed customer needs globally. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail and Think big, and the ability to work in a fast-paced environment.

The right candidate will possess a strong product management background in cloud infrastructure and customer facing solutioning, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.

Key job responsibilities
- Engage with customers for business needs discovery
- Deep dive into future business plans and how to translate them to potential product solutions
- Develop PRFAQ and BRDs for new product offerings
- Partner with SA and Sr Tech leaders on 3YPs

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan  

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!