Seattle, WA, US
1 day ago
Principal Product Manager - Tech, Global Application Experience
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating the best-in-class digital video experience.

As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll work on fast-paced, challenging, and varied projects while experimenting with new possibilities, taking calculated risks, and collaborating with remarkable people.

We welcome your diverse perspectives, ideas, and skill sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can chart your career path within Prime Video Tech!

Role Overview: Within the global experience team, we're seeking a product leader passionate about TV show experiences both in and out of our App. This role is crucial in transforming how customers engage with Prime Video by building experiences that optimize TV Shows and surface their distinct characteristics. With TV shows driving 70% of viewing engagement, you'll play a vital role in shaping how millions of customers discover and enjoy their favorite series.


Key job responsibilities
Key Responsibilities: • Drive the vision, strategy, and execution of TV show-specific experiences across Prime Video platforms • Develop comprehensive understanding of TV show consumption patterns, viewing behaviors, and customer needs • Design and implement specialized TV show discovery solutions for various series types (procedural, limited series, anthologies, etc.) • Create innovative approaches to present series structure, episode progression, and season relationships • Ensure premium presentation quality across all TV show content by:

- Maintaining accurate representation of show seasons, episodes, and relationships
- Identifying and resolving presentation issues through client-side fixes
- Collaborating with upstream teams on catalog and metadata improvements
- Working with client teams to optimize for platform-specific constraints
- Build features that enhance viewer engagement
- Partner with content teams and studios to optimize show presentation and maximize viewer engagement
- Define and analyze metrics to measure success and drive continuous improvement
- Own quality control processes and prioritize defect resolution based on customer impact

You'll collaborate closely with design, engineering, content, marketing, and analytics teams to create compelling TV show experiences that delight customers and drive engagement on Prime Video. The ideal candidate will combine strategic product vision with operational excellence in maintaining high-quality content presentation.


About the team
The Prime Video Global App Experience team is responsible for defining and building the Prime Video experience on a range of devices on web, mobile, living room, and next-gen platforms.

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