An excellent career opportunity is currently available for a Principal Performance Manager role within the Americas Service organization. The position can be in Honeywell UOP’s Brazil, Mexico, Colombia offices (remote locations could be considered). This position will play a key and integral role in managing service and technical support of UOP's refining industry customers, while working in close coordination with Account Managers plus Regional & Technical Services, to provide enhanced, value-added Service experience for our customers. UOP LLC, headquartered in Rosemont, Illinois, USA, is a leading international supplier and licensor of process technology, catalysts, adsorbents, process plants, and consulting services to the petroleum refining, petrochemical, and gas processing industries. UOP is a wholly owned subsidiary of Honeywell International, Inc. and is part of Honeywell's Energy & Sustainability Solutions (ESS) strategic business group. For normore information, go to www.uop.com **KEY RESPONSIBILITIES** + The successful Performance Manager will accomplish the following: + Establish strong customer relationships through frequent direct contact and service delivery of Performance Management Solutions and Performance+ Service offerings + Deliver on contractual obligations and ensure customer satisfaction for Performance+ customers including facilitation of connection setup, driving digital quality, coordinating/calculation value of the Performance+ services and products and communicating service **value** through Performance Reviews. + Lead service support to Performance Management Solutions engagements, that incorporate UOP cross bundled products and services to deliver the right solutions and value for our customers + Identify opportunities for customer value creation by developing leads. This includes proactively prospecting for new units, identifying bottlenecks to promote revamp opportunities, look for performance improvements that Connected could improve as well as letting the Account Manager know of possible catalyst and adsorbent opportunities for a given customer. + Contribute to detailed account plans and forecast based on the customer’s turnaround dates & other trigger events. These plans must align with the expectations of other UOP business units. + Work closely with other functions in UOP to incorporate Core and Digital Service offering bundles utilizing UOPs full portfolio of products and services. + Promote Performance+ offering and/or Performance Management Solution offerings to customers to promote adoption of important customer engagements. + Participate in the Connect400 plan to share insight for upcoming connected agreement signings to enable quick connections for PM, PTA, BM, EBA, and CC digital products and remove digital barriers to execution. + Leverage HON business potential within target accounts (One Honeywell mindset). + Must have ability to travel approximately 25% of time, which can typically be planned & scheduled in advance. Majority of travel is international in Latin America (Chile, Argentina, Peru and others). **YOU MUST HAVE** + Minimum of 8+ years’ experience in the refining and petrochemicals industries + Minimum of 8+ years of UOP Service, UOP Engineering, UOP TSE, UOP CSO / Sales or equivalent industry (non-UOP) process operations, technical service, and/or design experience. + Conduct meetings in Spanish with our Latin America customers Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.