Job Requisition ID #

25WD88272

Position Overview 

We are seeking an experienced Principal Information Systems Engineer to lead the enterprise-wide administration, governance, and optimization of Microsoft 365 services. The ideal candidate will bring deep expertise in Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams Voice, with a strong focus on license optimization, compliance-aligned governance, and platform reliability. This role is central to driving collaboration excellence, ensuring cost-efficient licensing strategies, and implementing robust operational controls across the M365 ecosystem. 

Key Responsibilities 

Microsoft 365 Platform Ownership 

• Serve as the senior technical authority for Microsoft 365 administration, particularly for Exchange Online, SharePoint Online, OneDrive, and Teams Voice
• Lead architectural decisions, configuration baselines, and service performance tuning for M365 workloads
• Own operational oversight and troubleshooting for mail flow, mailbox performance, SharePoint access issues, OneDrive sync problems, and telephony-related incidents

License Optimization & Governance 

• Design and implement Microsoft 365 license governance frameworks across user personas and business units (e.g., E3 vs. E5, Teams Phone add-ons)
• Identify license underutilization through usage analytics and recommend reassignments or SKU downgrades to optimize costs
• Collaborate with Finance, Procurement, and Compliance teams to support licensing renewals, true-ups, and cost-saving strategies
• Build dashboards and reports to track license consumption trends, service adoption, and entitlement alignment 
• Monitor licensing compliance, identify misuse or orphaned allocations, and enforce policies to reduce waste

Collaboration Governance 

• Define and enforce standards for collaboration platform governance, including mailbox limits, SharePoint site lifecycle, OneDrive quotas, and data retention policies 
• Establish naming conventions, access control models, and sprawl mitigation techniques across workloads 
• Support governance automation using Microsoft Graph, PowerShell, and compliance tools like Microsoft Purview 
• Participate in change advisory boards and governance councils to align IT strategy with business needs 

Documentation & Cross-Functional Collaboration 

• Maintain detailed technical documentation, configuration guides, and standard operating procedures (SOPs)
• Collaborate with Identity, Security, Compliance, and Network teams to ensure platform health, integration success, and policy enforcement
• Provide mentorship and guidance to junior engineers and support teams

Minimum Qualifications 

• 8+ years of hands-on experience administering Microsoft 365 environments in large-scale, enterprise settings
• Proven expertise in Exchange Online, including mail flow management, transport rules, retention, archiving, and eDiscovery
• In-depth knowledge of SharePoint Online and OneDrive administration, including site collections, permissions, and content lifecycle
• Demonstrated success in implementing and managing M365 license governance, optimization models, and reporting
• Excellent communication, project planning, and stakeholder engagement skills

Preferred Qualifications 

• Microsoft certifications such as MS-700, MS-100, MS-101, or SC-300 
• Familiarity with Microsoft Purview, Power BI, and Defender for Office 365 
• Experience with hybrid Exchange environments or tenant-to-tenant transitions 
• Exposure to compliance frameworks like ISO 27001, NIST, or GDPR in relation to Microsoft 365
 

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