Summary of Position:

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.

The Principal I, Software Engineering (Science/Tech/Engineering Path), is primarily responsible for leading the design and development of software solutions, leveraging advanced technical expertise to influence engineering teams and the broader organization. Specifics include:

• Lead the design and implementation of complex software solutions
• Provide technical guidance to engineering teams and mentor junior engineers
• Collaborate with product management and business leaders to ensure software solutions meet business needs
• Ensure best practices are followed and optimize development processes
• Continuously evaluate and improve the software development lifecycle
• Lead high-impact engineering projects and drive technical direction for the software engineering team
• Contribute to the company’s ability to deliver innovative and high-quality software
• Make key technical decisions on software design, architecture, and engineering strategies
• Act as a subject-matter expert and provide guidance on complex technical challenges

All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations​.

Key Responsibilities:

Provide day-to-day support for enterprise IT applications, including issue troubleshooting, resolution, and user assistance.Manage and support GxP-compliant manufacturing applications and systems.Collaborate with internal stakeholders and external vendors to ensure system reliability and performance.Participate in system upgrades, testing, and validation activities.Document processes, configurations, and support procedures.Utilize ticketing systems (e.g., Jira) to manage and track support requests.Develop and maintain automation scripts within IBM Maximo or equivalent systems.

Key Requirements/Minimum Qualifications:

Experience:

Minimum 5+ years of overall IT experience.3+ years of hands-on experience with IBM Maximo or similar systems (focused on Maintenance or Calibration Management processes).Experience in supporting enterprise IT applications, including troubleshooting, issue resolution, and user support.Proven experience supporting GxP-compliant manufacturing applications, including stakeholder and vendor coordination.Prior experience in the pharmaceutical or medical device industry is highly preferred.Exposure to other regulated environments or compliance frameworks.Experience with integration tools or middleware platforms.

Technical Skills:

Proficiency in Java, Python, and Jython, especially for developing and maintaining Maximo Automation Scripts.Familiarity with Jira or other ticketing tools for issue tracking and workflow management.Knowledge of ITIL or similar service management frameworks.

Soft Skills:

Strong communication and interpersonal skills.Ability to work independently and manage multiple priorities.Experience working in cross-functional teams and managing external vendors.

Work hours: 1 PM to 10 PM IST

Relocation assistance: Yes

Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.

If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.