Principal Design Program Manager, Devices and Services Design
Amazon.com
Amazon's Devices & Services Design team is seeking a Principal Design Program Manager to drive strategic planning across future roadmaps. This role will be responsible for working with partners and stakeholders to define and manage future priorities and the operating model that brings the future into product roadmaps. In order to be successful, this person will need to bring along cross organization stakeholders to gain their buy-in and support. The ideal candidate will exhibit leadership, high judgment, the ability to influence, and exceptional organization and communication skills.
In this role, you will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners. You will combine expert program management skills with a passion for user experience to help teams across Devices and Services improve the designs of Amazon’s products and services. You will need to manage communications across levels and organizations within Amazon to ensure awareness, understanding and alignment with organizational and business priorities.
Key job responsibilities
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
• Put repeatable processes in place that help us plan and manage multiple parallel projects and run our business
• Create, maintain, and disseminate program information to stakeholders and senior management
• Working across teams to create strong relationships with stakeholders and senior leadership teams
• Communicate project status with design team and stakeholders regularly
• Seek opportunities to make improvements to team efficiency and process
• Primary point of contact for design, working closely with design leads and directors to proactively clarify requirements and use cases, actively seeking clarification when there is ambiguity.
About the team
The Amazon Devices & Services Design team is a multidisciplinary design team that is responsible for Design across Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. Our mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.
In this role, you will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners. You will combine expert program management skills with a passion for user experience to help teams across Devices and Services improve the designs of Amazon’s products and services. You will need to manage communications across levels and organizations within Amazon to ensure awareness, understanding and alignment with organizational and business priorities.
Key job responsibilities
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
• Put repeatable processes in place that help us plan and manage multiple parallel projects and run our business
• Create, maintain, and disseminate program information to stakeholders and senior management
• Working across teams to create strong relationships with stakeholders and senior leadership teams
• Communicate project status with design team and stakeholders regularly
• Seek opportunities to make improvements to team efficiency and process
• Primary point of contact for design, working closely with design leads and directors to proactively clarify requirements and use cases, actively seeking clarification when there is ambiguity.
About the team
The Amazon Devices & Services Design team is a multidisciplinary design team that is responsible for Design across Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. Our mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.
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