Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Principal Consultant- Systems Engineer, Microsoft Directory Services
In this role, The Systems Engineer, Microsoft Directory Services is responsible for developing and deploying features of O365, Azure AD, and Intune. The role includes system administration to support and integrate systems across global environments. Key focus areas include O365/Azure AD cloud infrastructure, Active Directory, Mail services, MS Teams, and Intune to enhance employee productivity.
Responsibilities
· Design, build, and deploy Office 365/Azure AD/AD configurations, and policies
· Deliver Microsoft cloud solutions on Azure and Office 365 platforms to the business
· Provide subject matter expertise of Office 365/Microsoft Azure AD/Intune platforms for workload migration and support of large-scale implementations
· Assist with the development and execution of initiatives aligned with business demands – specific to Microsoft Directory services
· Evaluate needs and deliver solutions using OneDrive, Teams, SharePoint and other O365 collaboration tools
· Implementation of new Office 365 features and functionality and migrations to a target cloud O365 tenant, whether on-prem to cloud, cloud-to-cloud
· Collaborate in development of departmental plans for tactical and strategic initiatives
· Engineering of SharePoint, Exchange, Teams and Microsoft Office 365 Groups, providing deep technical knowledge on various architecture elements deployed in an Enterprise environment
· In-depth knowledge of Authorization Authentication in Microsoft hybrid environment and experience with Azure AD including Single Sign On (SSO) and Multi Factor Authentication (MFA)
· Effectively translate technical specifications, errors, and business logic through written and verbal communications to both technical and non-technical customers
Qualifications we seek in you
Minimum Qualifications
Academic Degree:
Professional experience on the job:
Professional experience on the functional area:
Areas of experience:
Certifications and Technical skills:Add level of expertise Basic/Intermediate/Advanced/Expert
Foreign Language:
Bachelors degree preferred
high level Microsoft services design, engineering
experience administering Microsoft and Azure infrastructure technology highly preferred.
IS (IT) operations experience in a Global company History of delivering projects and services on time and on budget
Professional certification or equivalent demonstrated experience MS TeamsAzure ADExchangeActive DirectorySharePoint OnlineIntune Device Management

Preferred Qualifications/ Skills
· Strong understanding and demonstration of the core values of Driscoll’s: Passion, Humility, and Trustworthiness
· Valid driver’s license and the ability to be covered under company-sponsored vehicle insurance program
· A valid passport and the ability to travel internationally without restrictions
· Cultivates Innovation: Finds, champions, and implements innovations; large or small
· Plans Aligns: Establishes priorities and desired outcomes and creates plans to achieve them
· Drives Results: Pursues everything with energy, resourcefulness, and the need to achieve desired outcomes
· Collaborates: Works with a variety of colleagues, inside and/or outside of client’s, seeking win-wins solutions
· Courage: Tackles difficult issues timely with optimism and transparency
· Spanish, French, Arabic, Mandarin all would be helpful, but are not required

Why join Genpact?
• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.