Principal Consultant– Professional Services, Indirect Tax
We are seeking a self-motivated individual with indirect tax experience to join our Professional Services team as a Principal Consultant, focusing on implementations and project management of Thomson Reuters ONESOURCE Indirect Tax Determination technology solutions. Principal consultant will manage large, complex projects pertaining to the development and implementation of ONESOURCE Indirect Tax products. They will mentor implementation consultants and collaborate with senior management in ONESOURCE Engineering, Product Management, Customer Support, and Sales. They will drive process improvement and operational scaling.
About the role
Client service through regular, direct contact with clients, by email, telephone and face-to-face, throughout the entire project life cycle.
Performs technical or functional roles on medium to large international projects, led by a Manager, ONESOURCE Partner, or Customer.
Manages large size or large complexity (e.g. international) projects pertaining to the development and implementation of ONESOURCE products.
Manage and execute implementation plans including managing project scope,
directing staff resources (both internal and external), evaluating results, creating documentation of newly created processes and managing overall engagement.
Can scope out a project based on business requirements and achievable benefits
Recommends optimal system configuration and business processes based on industry best practices.
Able to effectively facilitate meetings with project sponsors (Customer and Partner)
Identifies and develops upsell opportunities within assigned customer projects
Mentors implementation specialists, implementation consultants, and sr. implementation consultants.
Strong commitment to customer excellence, must have minimal to no customer escalations for services issues.
Can lead technology decisions and facilitate and articulate alternatives and direction to Customer’s Senior IT and Business Management.
About you
Work with partners on professional services engagements to configure and implement ONESOURCE Indirect Tax Determination, including integration with SAP, cross-training onto ONESOURCE Indirect Tax Compliance;
Engage with other teams within Thomson Reuters as appropriate to deliver end-to-end indirect tax solutions, in particular assisting sales in business development.
Liaise with colleagues to assist with pre-sales activities e.g. assisting with software demonstrations or scoping/assessing new opportunities.
Work with colleagues in a matrix organisation, developing key internal relationships with peers across the organisation.
Essential Skills and Experience:
Must have SAP background, with experience in one or more of the following areas: ABAP, FICO, SD or MM, and be skilled in troubleshooting and resolving SAP system issues
Project management skills and experience dealing with senior project leadership
An understanding of end-to-end financial processes (i.e. OTC or PTP) and systems
Excellent interpersonal and written communication skills and experience of working with clients and project teams
Experience with process analysis, design, mapping and re-engineering
Experience with process/software gap analysis and resolution
Experience creating and executing test cases and test scripts
Excellent organisational and analytical skills, with a methodical approach to work, problem solving and troubleshooting
Must be creative, innovative, and flexible, with the ability to work in a matrix environment
Technical and Functional Expertise (must meet at least 1 category requirement)
Functionally proficient with at least 3 ONESOURCE product: Determination, Reporting, S&U Compliance, VAT Compliance, Property Tax, TCM, OR
Technically and/or functionally proficient with at least 3 calling system and its associated ONESOURCE connector: Oracle, SAP, Microsoft, NetSuite, Workday, and others, OR
Expert in designing and building custom integrations to ONESOURCE products using Java, .NET or other programming languages.
Specialized Industry knowledge required:
Deep experience as a PM or Analyst in enterprise software products/services/applications (e.g. Oracle, Microsoft, SAP, NS, WDAY, etc.) OR
Deep technical experience with IT Platforms such as Microsoft SQL, Oracle DB/Weblogic, IBM DB/Websphere, Redhat, Tomcat OR
Deep experience in Indirect or Property Tax Law, Research or Consulting
Must possess strong cross team/group/org collaboration skills; ability to foresee and to analyse project risks, develop risk management plan and mitigate subsequent issues
Must have high-powered analytical skills and the ability to understand concepts and situations that pass by many others
Must have excellent communication skills, strong project management skills, and demonstrated success in adult learning and training principles/skills
Must have the ability to achieve objectives by successfully interacting and collaborating with:
Management level team members in ONESOURCE Engineering, Product Management, Customer Support, and Sales.
Management level resources at ONESOURCE Partners (KPMG, Deloitte, Accenture, Ryan, etc.)
Proficiency in Microsoft Office
Desired Skills and Experience:
Experience working with clients on similar consulting engagements
Experience with integrating third party enterprise tax products (e.g. ONESOURCE Indirect Tax Determination, ONESOURCE Indirect Tax Compliance, Sabrix, Taxware and/or Vertex)
Experience of scoping and managing technology implementations including work/fee estimates, solution design, deliverables
Previous experience of implementing ONESOURCE Indirect Tax Compliance or Determination would be a real advantage
A working knowledge of Indirect Tax legislation, reporting requirements and processes
Training and coaching to more junior team members on SAP concepts and knowledge
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What’s in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
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