Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Principal Consultant, Veeva CRM
Responsibilities
Develop tailored Veeva CRM solutions that address specific business needs and align with organizational goals.
• Work closely with business analysts, stakeholders, and other technical teams to gather requirements and translate them into technical specifications.
• Oversee the implementation and configuration of Veeva CRM, ensuring a seamless deployment in line with industry best practices.
• Provide expert guidance on data management, system integrations, and any necessary system upgrades.
• Create and maintain comprehensive documentation of system architecture, processes, and configurations for future reference.
• Support regulatory compliance initiatives, ensuring adherence to data governance policies.
• Co-ordinate with business and technical teams for Veeva CRM and integration
• Experience in working with the Life Science industry and understanding of Veeva CRM applications
• POC from the project team for customer
• Ability to address salesforce platform specific questions and work with the integration team to support the build integrations, Veeva (CRM) integrations, and API client integrations.
• To be able to work on current problems while thinking of future solutions.
• Ability to drive creative and efficient use of technology and thrive in a team environment.
• Highly skilled technologist who can strategize the full lifecycle of product production — from conception through to release.
• You have strong communication skills and can translate technical concepts to non-technical terms and partners.
• Strong knowledge of Veeva CRM and Veeva Vault Promomats.
Qualifications we seek in you
Minimum Qualifications / Skills
• Extensive experience in CRM architecture, implementation, and integrations, with a focus on Veeva CRM.
• Strong knowledge of Veeva CRM architecture and related integrations.
• Solid understanding of data management, compliance, and governance standards in the pharmaceutical industry.
• Excellent communication skills to interact effectively with business stakeholders, technical teams, and other organizational levels.
Preferred Qualifications/ Skills
BTech/MCA
Veeva CRM Certified
Veeva Vault Certified
Why join Genpact?
• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
purchasing equipment or training.