Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant, SFDC -Sales cloud, Service cloud

As a Salesforce developer, you will take end-to-end ownership of your product in a modern DevOps culture. You will be responsible for the design, development, testing and operations, and deliver incrementally in iterative cycles. You will have an Agile mindset and keen interest in software engineering across a range of technologies.

Responsibilities

• You will involve a Lead Salesforce Developer joining the global team to take responsibility for enchasing and implementing Salesforce system across the retail and investment management business in banking clients.

• This entails implementing regional and global requirements from the business, using best practices to increase adoption, integrate with various third-party platforms and internal platforms to deliver a unified client ecosystem for the firm.

• The role will involve working closely with different teams, taking a hands-on role in design and development of new features, and ensuring enhancements and solutions are in line with the vision.
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• You will be responsible for developing and customizing Salesforce communities and portals using lightening components so that customers and partners can access salesforce data and collaborate with organization

• Salesforce lightning developers must follow best practices and standards for salesforce development.

Qualifications we seek in you
Minimum qualifications
• B.E / B.Tech
• Relevant experience in Salesforce click and code development
• Certification on sales, service and admin are mandatory

• Responsible for the design, development and unit testing of customizations, applications and integrations.
• Will work with a team of fellow engineers and collaborate with our BA/ Testing team to translate business needs into effective and scalable products within the CRM.
• Proficiency in Apex Classes
• Develop intuitive UI using LWC Aura.
• Tools – Bit Bucket, Jira, Confluence
• Hands on experience with APEX classes, Triggers, and Lightning web components
• Experience with Salesforce flow capabilities, including process automation, data manipulation and screenflows
• Understanding of Salesforce development best practices, design patterns, and mitigating platform limits
• Experience working in version control and CI/CD infrastructure and DevOps
• Experience with Salesforce administration and configuration
• Possess Salesforce Developer and other related certifications.

Preferred qualifications
• Good to have knowledge of Triggers, Flows, Admin, Deployment, etc.
• Good knowledge with hands-on HTML / JavaScript / CSS
• Deploying rapid prototyping to quickly envision the challenge and credibly propose solutions to complex challenges
• Basic Knowledge integrating Salesforce with 3rd party vendors, API integration, RESTful services
• Good knowledge with database including SQL and SOQL
• Knowledge of DevOps best practices (Version Control, CICD tools, Salesforce DX etc.) can setup fully functional CI/CD pipeline with GIT and SFDX
• Knowledge with the full development life cycle, including Agile methodologies.
• Good knowledge of Apex test classes and scripts with clean, flexible, and maintainable apex code.
• Good to have knowledge on sales cloud and marketing cloud.
• Strong written and verbal communication

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industriesMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skillsGrow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplaceCommitted to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we buildThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.