Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook

Inviting applications for the role of Principal Consultant, Business Analyst- Revenue Cloud SFDC

A Revenue Cloud Business Analyst plays a crucial role in optimizing revenue processes using Salesforce Revenue Cloud. This role involves analyzing business needs, configuring revenue solutions, and ensuring seamless integration with financial systems. You will work closely with cross-functional teams to design, configure, and support Billing functionality, ensuring seamless integration with other Salesforce and custom apps and optimizing processes for scalability and efficiency.

Here are some key responsibilities

Responsibilities

Salesforce Billing and Revenue Configuration Support:

Implement Salesforce Billing for automated invoicing, payment processing, and revenue recognition.

Configure billing schedules, tax calculations, revenue splits, and payment processing in alignment with accounting standards and regulations.

Work with finance teams to ensure accurate reporting and adherence to billing and revenue recognition policies.

Integration Data Management:

Collaborate with IT and development teams to integrate Salesforce Billing with external ERP and CRM systems via Integration Tools.

Manage data migration, cleansing, and mapping between systems for seamless information flow.

Optimize data integrity and ensure compliance with data privacy and security standards.

Process Optimization Automation:

Analyze and optimize current processes related to billing, and payment workflows.

Implement automation tools and process enhancements to improve operational efficiency.

Create and maintain process documentation, guidelines, and best practices for Billing and Revenue.

Stakeholder Collaboration Training:

Work closely with finance and operations teams to gather and refine requirements.

Provide user training, develop training materials, and deliver workshops to ensure effective system usage.

Conduct regular reviews with stakeholders to align system configurations with business goals.

Maintenance Troubleshooting:

Perform regular system checks, manage Salesforce releases, and troubleshoot any issues within Billing and Revenue modules.

Handle escalated support requests and system enhancements to improve user experience.

Participate in testing and quality assurance processes to ensure system reliability and functionality.

Qualifications we seek in you

Minimum Qualifications

Relevant experience in Salesforce with a strong focus on Salesforce Billing and Revenue Management .

Proven expertise in configuring Salesforce CPQ, including product catalog setup, pricing and discounting, approval workflows, and contract management.

Experience with Salesforce Billing for invoicing, revenue recognition, and financial reporting.

Strong understanding of sales processes, billing cycles, and revenue recognition standards.

Proficiency in Salesforce Lightning, declarative tools, and experience with custom configurations.

Knowledge of Apex, Visualforce, and Salesforce APIs is a plus.

Experience with integration of Salesforce CPQ and Billing with ERP systems (e.g., SAP, Oracle) is desirable.

Excellent problem-solving skills and attention to detail.

Strong communication skills with the ability to collaborate effectively across teams.

Preferred Qualifications/ Skills

Salesforce Certified Billing Specialist

Salesforce Administrator or Advanced Administrator

Effective stakeholder management

Critical thinker, problem solving attitude

Fast and independent decision maker

Excellent documentation and writing skills

Good listener and communicator

Confident presenter

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job